The Paratransit Industry Channel touches on issues important to paratransit providers, including recruiting and retention, funding, and utilizing technology to enhance customer service, efficiency and cost savings. Articles focus on safety and security considerations for serving passengers with specialized transportation needs. Examine how the latest wheelchair access and restraint systems, advances in on-line scheduling and automatic vehicle location (AVL) technologies are being used in the paratransit industry to meet safety regulations, reduce operating costs, and improve customer satisfaction.