January 8, 2010
The 95.21 percent overall OTP is the best since modern record keeping began in 1979 and included 81 rush hour periods when on-time performance reached 100 percent.
November 11, 2009
Survey of more than 5,500 customers was conducted in August and has a margin of error of +/- 1.3 percent.
September 18, 2009
The latest on-board survey, conducted in June 2009, increases the number of satisfied riders by two percent compared with the last survey, which was conducted in the spring of 2008.
February 12, 2009
Results based on a survey of more than 9,000 peak and off-peak customers. Eighty-nine percent said they were satisfied with the overall quality of service provided by the LIRR.
February 11, 2009
In all, MNR provided 84,220,427 trips last year with 83,554,482 rides taken aboard its trains, representing a 3.9 percent increase compared to 2007, and includes ridership on the railroad's ferries and buses, which reached 665,945 in 2008, a one-year increase of 9 percent.
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