Study: 12 percent of San Diego adults use transit
Among all adults surveyed, approximately 48 percent reported that they had ridden some form of transit in the San Diego region during the 12 months prior to the study interview.
While solo driving remains the most popular way to get around in San Diego, 12 percent of adults report that transit is their primary method of traveling in the region, according to a public opinion study released Tuesday.
In order to better understand what motivates residents to use the various forms of transit in the region – and how best to improve service and increase ridership – SANDAG (San Diego Association of Governments) commissioned the San Diego Region Transit Public Opinion Study. (SANDAG conducts similar studies every four or five years.)
“The study not only took a snapshot of public perception of transit at a moment in time, it created a model that allows us to see what features on which modes are most important to riders and potential riders,” said SANDAG Executive Director Gary Gallegos. “We can now use this model to improve services and market transit to the public in order to increase ridership.”
A total of 3,670 adults, who reside in the San Diego region, were selected to participate in the random telephone survey, which was conducted by True North Research Inc. in the summer of 2008.
The findings included:
• When asked to identify the type of transportation they primarily use when traveling in the San Diego region, by far the most common response was solo driving (64 percent), followed by carpooling with one (12 percent) or two (8 percent) other people. Overall, 12 percent of adults indicated that they primarily use transit when traveling in the region, be it a local bus (6 percent), the Trolley (4 percent), the Coaster (1 percent), an express bus (0.5 percent), or the Sprinter (0.4 percent).
• Among all adults surveyed, approximately 48 percent reported that they had ridden some form of transit in the San Diego region during the 12 months prior to the interview.
• More than one-third (36 percent) of adults reported that they had ridden the Trolley at least once during the 12 months prior to the interview, 21 percent indicated that they had ridden the bus, 14 percent used the Coaster, and 9 percent had ridden the Sprinter.
• Overall, 14 percent of adults reported that they have used transit to commute to/from work, 7 percent indicated that they have used it to commute to/from school, and 14 percent stated they that have used transit for shopping trips.
• Approximately one-third of respondents indicated that they were either somewhat (16 percent) or very (14 percent) interested in increasing the frequency with which they ride the bus.
• Nearly half of those surveyed indicated that they would be somewhat (25 percent) or very (21 percent) interested in riding the Trolley more frequently. The corresponding figures for the Coaster were 21 percent and 16 percent.
• The most commonly mentioned obstacle preventing increased ridership among those who were interested was that the transit mode did not travel to the places they needed to go (20 percent), followed by the locations of transit stops being inconvenient (15 percent), a general reference to transit being inconvenient (14 percent), and that transit takes too much time (11 percent).
• More than half of respondents perceived that traffic congestion in the San Diego region increased a lot (25 percent) or somewhat (26 percent) during the prior 12 months, whereas 38 percent felt that it had stayed about the same. Approximately 10 percent of respondents perceived that congestion had improved (decreased) during this period, and 1 percent refused to offer an opinion.
The complete study may be viewed at this link: http://www.sandag.org/uploads/publicationid/publicationid_1428_9419.pdf
More Bus

Photo Highlights from APTA's 2026 Mobility Conference
The photo gallery captures scenes from the conference, including the International Bus Roadeo, exhibit hall activities, the Bus Showcase, and much more.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →
Philadelphia's SEPTA Approves Annual Transit Service Plan
Between 2021 and 2024, SEPTA held more than 200 public meetings — including 144 in-person sessions — throughout the SEPTA service region.
Read More →A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →
WMATA Debuts 'Fares Pay for Service' Awareness Campaign
The campaign was highlighted during a media event at the Paul S. Sarbanes Transit Center in Silver Spring, where WMATA’s GM/CEO Randy Clarke joined Metro Transit Police officers, WMATA management team, board members, and staff to expand fare enforcement and customer education efforts on Metro Bus routes throughout the region.
Read More →
Biz Briefs: Foothill Gold Line Award, Matawan Contract, and More
From strategic partnerships to acquisitions and service expansions, the industry continues to evolve at a rapid pace. Find out all the latest here.
Read More →
Inside Look: EMBARK Expands Fare-Free Transit Program Through New Public-Private Partnership
The OKC transit agency says sponsorship helps subsidize the Third Friday Free initiative while reducing barriers for first-time riders and boosting ridership across buses, streetcars, and river cruises.
Read More →
OCTA Sees Growing Adoption of Wave Fare Payment System
Since launching in October 2025, the Wave system has steadily replaced previous fare media with faster, more flexible payment options designed to streamline boarding, improve reliability, and help riders more easily access fare discounts and cost-saving benefits, said OCTA
Read More →
North Carolina's Metropolitan Transit Commission Concludes Decades of Leadership
To commemorate the occasion, current members of the MTC were presented with a custom painting of the Charlotte Transportation Center in Uptown.
Read More →
Montana's Mountain Line Named Nation’s Best Transit System by CTAA
The award was presented to Mountain Line representatives at the CTAA Expo in mid-May, with bus operator Bryan Ursery, who has worked at Mountain Line for more than two decades, accepting the award on the agency's behalf.
Read More →