Chicago RTA funds $16M in city projects
The projects, funded through the use of a two-year RTA Innovation Coordination and Enhancement program budget, will be implemented by the Chicago Transit Authority, Metra and Pace to advance the vision and goals of the RTA’s regional priorities initiative of Enhancing the Customer Experience.
Chicago’s Regional Transportation Authority (RTA) board of directors approved nearly $16 million for six projects that will make commuting easier and more efficient for transit riders.
The projects, funded through the use of a two-year RTA Innovation Coordination and Enhancement (ICE) program budget of $15.92 million, will be implemented by the Chicago Transit Authority, Metra and Pace to advance the vision and goals of the RTA’s regional priorities initiative of Enhancing the Customer Experience.
“The key objective of the ICE program is to provide a seamless and reliable commuting experience,” said Leanne Redden, sr. deputy executive director, planning. “These are high impact projects that can be quickly implemented and provide our customers with a more convenience trip on transit.”
The following ICE projects were approved:
Real Time Next-Bus Signs for shelters and key transit centers in Pace’s service area.
Advanced Paging System at all 145 CTA train stations.
CTA Customer Information Displays system-wide.
Blue Island/Vermont Street interagency transfer signage improvements.
Pilot/Demo Projects to Test New Regional Fare Solution Technologies for Metra.
Regional transit fare system program management and systems integration for Metra.
Most projects are slated to be implemented beginning late 2012 to early 2013.
The ICE program, established as part of the 2008 amendments to the RTA Act, provides operating and/or capital funding for projects that provide cost-effective ways to enhance the coordination and integration of public transportation, and develop and implement innovations to improve the quality and delivery of public transportation.
The RTA previously approved funding for customer enhancements now in use including the CTA’s real time arrival signs on bus shelters that debuted last year and Metra’s Rail Time Tracker announced in June that provides riders with up-to-the-minute train schedule information through Metra's website and mobile devices.
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →