As part of APTA's Annual Meeting, METRO asked top executives what their biggest challenge is and what they are doing to overcome it. Here are their answers:
Rocky Burke GM, Lextran, Lexington, Ky. “Like most agencies, one of the biggest challenges in Lexington is our budget and the increasing cost of service. Our greatest source of revenue is a portion of the local property tax. We’ve been fortunate over the last few years that this hasn’t decreased as it has in some other areas of the country, though, it has not drastically increased, either. However, fuel costs have gone up, as have the costs of health insurance and paratransit service. We struggle as we attempt to balance these expenses, especially as other sources of funding are in decline. We are cutting costs by eliminating service that is unproductive, where we are only transporting a few passengers per hour.
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Mike Micko Executive Director, Schuylkill Transportation System, Saint Clair, Pa. “We have a hard time recruiting qualified drivers for our fixed-route program. We are working with local school districts to see if they would have some individuals who may be interested as some area districts have reduced their busing. During recent Union negotiations, the starting salary for fixed-route bus drivers was increased as an incentive to assist in recruitment. Another issue is the increasing cost of fuel and the attempt to consolidate services in the shared-ride program to reduce operating costs.”
Joni Earl CEO, Sound Transit, Seattle “Addressing the ongoing revenue impacts from the recession as we plan for major light rail expansions approved by voters in 2008. The agency is working closely with the board to set clear priorities, control project(s) scope and maintain tight fiscal management to deliver projects in a timely manner.”
Steve Banta CEO, Valley Metro, Phoenix “We are formerly two agencies coming together as one regional transit agency. This integration presents the opportunity to streamline processes, improve connectivity among modes and position ourselves to expand our Total Transit Network.”
Gary Thomas President/Executive Director, Dallas Area Rapid Transit (DART), Dallas “The demand for transit service continues growing not only within our service area but in the cities outside of it. We are continuing an aggressive expansion program as we provide even more service to more people and places. Funding to support the expansion and ongoing operations is always a priority, so we need to keep working with Congress on a permanent funding solution.”
Justin Augustine VP, Veolia, New Orleans Regional Transit Authority
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“Overcoming this hurricane that hit us recently. We are building a new streetcar expansion, and one of the things we have to do is stay within the timeframe and budget that was set, in the midst of having a breakage of schedule due to the hurricane. We have to make this time up. We received funding from the federal government through the TIGER I program and we are one of the first ARRA programs out of the box. We were shovel ready. Our project is under construction, and we just have to stay on schedule and on budget.”
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
Originally introduced in 2023 as the Bus Line Redesign, the effort has evolved into a more targeted update that maintains familiar routes while improving reliability, frequency, evening and weekend service, and connections across Allegheny County.
S3 will connect communities along SR 522 with fast, reliable, battery-electric bus service from Shoreline South Station to Bothell via Kenmore and Lake Forest Park.
The configuration uses Ster Seating's Gemini seat platform to create a family-friendly floor layout specifically engineered to accommodate parents traveling with young children.
The Renton Transit Center project will relocate and rebuild the Renton Transit Center to better serve the regional Stride S1 line, local King County Metro services, and the future RapidRide I Line.