Ways to Improve Communication with Customers Who Have Disabilities

Call center staff play an important role in helping customers feel appreciated.

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Industry Set to Converge on Indianapolis for BusCon 2015

This year’s expo, being held Sept. 28 to 30, continues to be the best place for the entire bus industry to see the growing vehicle and technology options on the market, as well as take part in a top-notch educational program and plenty of networking opportunities.

What a Bus Dealer Can Do For You

Whether you are a private operator with hundreds of vehicles, a community paratransit provider or a local church group, chances are you will purchase your bus from a dealer. Outside of just selling you a bus, though, dealers provide a wealth of knowledge, services, and experience that can help simplify the process and ensure you choose the right vehicle to fit your needs.

VIA expands free Wi-Fi to entire fleet, facilities

VIA's expanded 4G LTE service, provided in partnership with Verizon and Cradlepoint, is an enhancement over the previous 3G wireless service available on express routes, the Primo route, and 11 transit centers. Now the improved and expanded service is available on all bus routes and VIA properties, and it will also be available on VIAtrans paratransit vans by November 1.

Berlin launches electric buses equipped with Bombardier charging system

The four Solaris Urbino 12 buses charge wirelessly and contactless. At the end stops, Bombardier's inductive Primove technology enables the buses to recharge in just a few minutes.

New York City Transit introduces bicycle racks to buses

Racks available on S53, S93 Routes for 1-Year pilot testing feasibility and impact to service.

Capital Metro building enhanced trip-planning app

Will use HaCon’s timetable information system, HAFAS, which works as a door-to-door information system with real-time data that helps passengers get the most up-to-date information on delays, connection status, service alerts or cancellations.

National Express takes over operation of Merced's The BUS

The Bus offers fixed-route and paratransit services to the communities of The Joint Powers Authority of Merced County’s seven member agencies, including the Cities of Atwater, Dos Palos, Gustine, Livingston, Los Banos, and Merced, and the County of Merced.



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