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Peoria's acting public works and utility director said for residents a trip that now take two hours to get into Phoenix will drop to about a half hour.
Attendants are meant to be present at accessible transit stations at all times to help any passengers who are unable to physically tap their Compass cards at the gate themselves.
The new vehicles will be distributed to the MTA’s three mobility vendors — First Transit, MV Transportation and TransDev — with all vehicles in service within the next three to four months.
Officials say using separate van fleets will improve the on-time performance for the paratransit trips with no changes in dial-a-ride service.
In a letter to Metro GM Paul J.Wiedefeld, the council members said the app-based transportation companies have a history of not providing accessible service and Metro shouldn’t reward them with a contract.
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