Trapeze Group was awarded a contract from Tennessee-based
Knoxville Area Transit (KAT) for a comprehensive transport system to help
enhance KAT’s operational efficiency of their fixed route and paratransit
The Trapeze solution includes a Web-enabled, browser-based
demand response scheduling and dispatch system designed to support KAT’s
Additionally, the system will be further enhanced with Trapeze’s integrated customer relationship management solution for capturing,
monitoring and tracking inquiries and complaints from customers and employees.
KAT will use the new technologies to manage approximately
120 buses ranging from paratransit vans, propane-powered neighborhood service
vehicles, rubber-tire trolleys, and 30-, 35- and 40-foot buses.