Accessibility

Report: TheRide compares favorably with peers

Posted on May 19, 2010

A preliminary report outlining the findings of an internal organizational review and peer analysis indicates that Michigan's Ann Arbor Transportation Authority (TheRide) is fully capable of carrying out its current mission and that the agency compares favorably to its peers in the areas of controlling increases in expenses, increasing ridership and providing services beyond the requirements of the Americans with Disabilities Act.

The comprehensive review was conducted by McCollom Management Consulting of Darnestown, Md., in an effort to inform TheRide's CEO Michael Ford and board of directors about the current performance of the organization and to identify opportunities for improvement, as well as to provide an assessment of the organizational requirements necessary to realize a shared vision for public transportation in Washtenaw County.

"The organizational structure and senior management team are sound and well qualified to carry TheRide forward to meet the near term challenges of the agency. The core functions of transit operations and maintenance of the fixed-route service are excellent," stated the report.

The staffing levels of the agency were described as appropriate to the current mission, but with the recommendation for additional road supervision. Also, recommended was additional staffing to expand financial and operating planning and analysis, to upgrade and support the maintenance information technology system, and to increase communications and public outreach efforts, in preparation for the expansion of services throughout Washtenaw County.

The consulting firm also identified 12 peer transit systems chosen based on their similarities to TheRide in total operating expenses, number of passengers carried and miles of service provided. In addition to these criteria, the consultants also considered as important factors whether the peer transit agencies operated in a university community and whether the agencies faced a similar funding and economic environment.

The presentation showed that TheRide's financial and operating statistics are within expected ranges of those of its peer systems. In terms of total operating expenses, management decisions over the past several years have resulted in controlling costs so that the average annual rate of increase is about 1.4 percent, or well under inflation — while the average peer system experienced cost increases of 4 percent.

The peer review also identified that the cost per service hour, which TheRide has focused on recently, is virtually the same as the peer average when adjusted for Regional Price Parities that reflect the overall costs of living in urban areas across the country.

The consultants will include their recommendations in a final report due to be completed in June.

 

 

View comments or post a comment on this story. (0 Comments)

More News

Detroit’s SMART Deploys Alt.-Fueled Paratransit Fleet

Detroit’s Suburban Mobility Authority for Regional Transportation (SMART) provides fixed-route and paratransit demand service for residents in southeast Michigan. SMART’s fleet consists of 233 fixed-route buses and 110 Connector buses covering 1,100 square miles.

4ONE unveils new Q'POD ADA securement system

The newly redesigned Q’POD by 4ONE has an automotive-quality height-adjustable shoulder belt. The new seatbelt’s sliding mechanisms operate just like those in most cars and gives the wheelchair occupant three inches of up/down movement, which provides greater comfort for varying passenger heights and wheelchair styles.

Disability advocacy group threatens bus startup Leap with lawsuit

A Chronicle investigation this month found that Leap purchased used, wheelchair-accessible public transit buses and then retrofitted them to add bar-style seating and plush leather armchairs to the spaces once reserved for wheelchairs.

Blind advocates protest airport bus stop move

About a dozen members of the National Federation of the Blind of Michigan, some with canes and service dogs, gathered outside the terminal for about two hours on Sunday displaying hand-lettered signs like “We are not second-class citizens,” “Safety for Seniors” and “Equal Rights for Disabled Travelers.”

Maryland Transit sued by paratransit riders over accessibility, reliability

Service users are routinely picked up and dropped off late for critical medical appointments, and are often put on hold for long periods of time by MTA's Mobility/Paratransit Service, the lawsuit says.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close