Accessibility

MV opens inquiry to improve D.C. MetroAccess hiring, training

Posted on September 16, 2010

MV Transportation, the D.C. Metro contractor responsible for operating the MetroAccess paratransit service, initiated an independent inquiry of its hiring and training policies, to ensure the company and its subcontractors are maximizing passenger safety.

Former Federal Transit Administration Chief Counsel Patrick W. Reilly has been appointed to lead the inquiry, which will help MV determine how it can go beyond its legal responsibilities in an effective way to provide additional protections to passengers.

"The inquiry will look for ways that maximize passenger safety that go beyond any applicable standards," Reilly said.

Additionally, Reilly also will meet with representatives of passengers as part of the inquiry process.

Currently, MV does nationwide background checks upon hiring any drivers and the company does annual re-certifications on each existing employee. MV's taxi subcontractors use FBI background checks. Drivers are also required to complete the company's 110-hour training program, which includes 64 hours of riding with experienced trainers to learn how to appropriately interact with passengers. Additionally, drivers are trained in sexual harassment prevention.

MV said that the inquiry should be completed in 90 days, with all findings and recommendations will be shared with Metro.

View comments or post a comment on this story. (0 Comments)

More News

Fla.'s Broward County considering taxis, Uber, Lyft for paratransit

The county would pick up $15 of the tab. With most paratransit rides five miles or fewer, county officials believe $15 likely would cover the entire bill.

Transdev wins Phoenix Dial-a-Ride service contract

Beginning July 1, 2017, the consolidation of two existing contracts will result in one service provider that operates the service, accepts customer calls, verifies customer eligibility, schedules requested trips, and maintains vehicles.

Profile: Chris Pangilinan, Program Director at TransitCenter

When Chris Pangilinan was a little kid, riding in the backseat of his family’s station wagon, the red stoplights annoyed him. “I would think, Why is this so inefficient? Why do we have to stop all the time?” he recalls...

Phoenix Transit enhances Dial-a-Ride with 'overflow' service

The approved partnership between Dial-a-Ride contractor MV Transportation and their subcontractor Discount Cab provides overflow service during the regular service day.

N.Y. paratransit costs skyrocketing, lack of subway elevators cited: study

Access-A-Ride cost $85.2 million and carried 1.7 million rides in 2000, increasing to an estimated $506 million this year for more than 6.3 million trips.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close