Accessibility

MV opens inquiry to improve D.C. MetroAccess hiring, training

Posted on September 16, 2010

MV Transportation, the D.C. Metro contractor responsible for operating the MetroAccess paratransit service, initiated an independent inquiry of its hiring and training policies, to ensure the company and its subcontractors are maximizing passenger safety.

Former Federal Transit Administration Chief Counsel Patrick W. Reilly has been appointed to lead the inquiry, which will help MV determine how it can go beyond its legal responsibilities in an effective way to provide additional protections to passengers.

"The inquiry will look for ways that maximize passenger safety that go beyond any applicable standards," Reilly said.

Additionally, Reilly also will meet with representatives of passengers as part of the inquiry process.

Currently, MV does nationwide background checks upon hiring any drivers and the company does annual re-certifications on each existing employee. MV's taxi subcontractors use FBI background checks. Drivers are also required to complete the company's 110-hour training program, which includes 64 hours of riding with experienced trainers to learn how to appropriately interact with passengers. Additionally, drivers are trained in sexual harassment prevention.

MV said that the inquiry should be completed in 90 days, with all findings and recommendations will be shared with Metro.

View comments or post a comment on this story. (0 Comments)

More News

New York MTA to offer real-time, on-demand service for paratransit users

he e-hail app pilot, which launches this month, will allow paratransit customers to electronically hail yellow or green taxicabs on demand, similar to popular on-demand ride services such as Uber, Lyft, and others.

Lyft, Trapeze partner for paratransit rides

Officials at Trapeze said that giving transit agencies that use Trapeze software the ability to schedule rides through Lyft’s ride-sharing platform will help lower operational costs while increasing ride availability.

NFTA, U. of Buffalo study challenges faced by riders with disabilities

“It’s our hope that our research findings will guide standards that will make buses more accessible to all,” says UB prof. Victor Paquet.

Q’Straint’s Quantum makes passenger safety push-button easy

Wheelchair and scooter users want independent transportation, and bus drivers have a schedule to maintain. Until now those two objectives often conflicted.

Conn.'s rural residents die at higher rates due to poor access to healthcare

Rural areas have fewer doctors and public transportation is centered in more urban areas.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close