Accessibility

COTA reinstates Will Call service

Posted on October 20, 2010

On Wednesday, Sept. 22, 2010, the Central Ohio Transit Authority (COTA) Board of Trustees approved a new contract for the Will Call program, which was reinstated at the beginning of October.

The purpose of Will Call service is to provide rides for customers who receive ongoing, long-term medical treatment.

The new service provider for the Will Call program is MyCity Transportation.

Customers call MyCity Transportation to schedule pickup and return trips to medical treatment. To assist with receiving timely service, customers request trips at least one hour prior to appointment time. If a customer requires the use of mobility devices or attendance of an approved Personal Care Attendant (PCA) during the trip, it must be specified during the reservations process. PCAs ride at no charge.

The Will Call program operates Monday-Friday, 5 a.m.-9 p.m., corresponding with the hours of operation for most medical facilities.

View comments or post a comment on this story. (0 Comments)

More News

Valley Metro, regional paratransit providers do away with transfers

Peoria's acting public works and utility director said for residents a trip that now take two hours to get into Phoenix will drop to about a half hour.

Translink CEO addresses fare gate accessibility concerns

Attendants are meant to be present at accessible transit stations at all times to help any passengers who are unable to physically tap their Compass cards at the gate themselves.

Md. MTA to purchase 147 new paratransit vehicles

The new vehicles will be distributed to the MTA’s three mobility vendors — First Transit, MV Transportation and TransDev — with all vehicles in service within the next three to four months.

Mass.'s PVTA finds remedy to save dial-a-ride services

Officials say using separate van fleets will improve the on-time performance for the paratransit trips with no changes in dial-a-ride service.

Md. County officials oppose D.C. Metro partnership with Uber, Lyft

In a letter to Metro GM Paul J.Wiedefeld, the council members said the app-based transportation companies have a history of not providing accessible service and Metro shouldn’t reward them with a contract.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close