Accessibility

Valley Metro unveils Mobility Center

Posted on February 23, 2011

[IMAGE]ValleyMetroMobilityCenter-interior-2.jpg[/IMAGE] On Wednesday, Phoenix-based Valley Metro opened a new Mobility Center, a regional facility that will help make travel easier for thousands of passengers who may need additional assistance navigating the transit system.

There are more than 11,000 Valley Metro passengers currently eligible for the Americans with Disabilities Act (ADA) designation, allowing them reduced fares on the bus and light rail system and access to paratransit or Dial-a-Ride services in the Valley.

“Our goal was to build a facility that simulated our actual transit environment in the metro Phoenix area,” said David Boggs, Valley Metro executive director. “The Center, which is modeled after similar structures in Los Angeles, Orange County, Las Vegas and Salt Lake City, allows passengers the opportunity to try transit before they actually ride to see if it’s feasible for them.”

Following years of research, several studies and case studies from peer cities, Valley Metro’s board of directors approved the development of a Mobility Center in 2010 that would not only provide in-person eligibility determinations but offer travel training and other programs making the transit system more accessible to local residents.

Completed this month, unique features of the Mobility Center include a full-sized 40-foot bus and bus shelter set against a backdrop of life-size photo murals depicting various transportation modes, including light rail. Various pavement and sidewalk treatments are incorporated into the assessment center giving a realistic environment for navigating local communities.
   
In this process, riders that are seeking ADA certification will utilize a customer focused in-person process. The intent is to improve how evaluations occur for ADA service and better match passengers with transit needs. It is anticipated that there will be 400 to 500 ADA eligibility determinations processed each month. Operations of the facility is funded by Proposition 400, the regional, half-cent sales tax approved by voters in 2004 that helps build and provide transportation projects in Maricopa County.

View comments or post a comment on this story. (0 Comments)

More News

GRTC, reservation network co. partner for on-demand paratransit service

Customer benefits include direct, non-stop service; requesting a trip for same-day service; and flexibility to schedule a reservation up to 30 days in advance.

MBTA testing new tech to help blind find bus stops

The agency will install Bluetooth beacons on bus stop signs that can communicate via a smartphone app to tell users how close they are to the stop.

NY MTA adding mobile app to simplify paratransit travel

The upgrade comes amid a growing outcry from people with disabilities that they are being underserved.

BraunAbility's Q-Series wheelchair lift wins design award

The new lift combines an eye-catching curved design language with innovative use of geometry, resulting not only in a 10% weight reduction over its predecessor, but also a 300% improvement in rigidity.

Profile: Donna Smith, Sr. Director, Easter Seals Project Action Consulting

Donna Smith was 18 months old when doctors detected retinoblastoma, a rare form of cancer, and removed her right eye. For the next 18 months, her mother took her on zoo trips and drilled her on all the colors before doctors took out her left eye, too.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close