Megabus.com entered into an agreement with the U.S. Department of Justice (DOJ) regarding accessibility for passengers with disabilities.
Under the terms of the agreement, megabus.com will provide refresher training to its employees and contractors regarding the requirements of the Americans with Disabilities Act (ADA).
The operator also will improve and modify, where necessary, its written procedures to ensure that persons with disabilities receive accessible transportation within the meaning of the ADA.
“We are pleased to take further steps to provide enhanced accessibility in transportation to our passengers with disabilities, as expected from an industry leader,” said Dale Moser, president/CEO of megabus.com. “I am hopeful that this cooperative agreement will serve as a positive example to others in the industry as the DOJ continues its efforts to examine and review accessibility compliance throughout the industry.”
Pursuant to the agreement, megabus.com also will make enhancements to its megabus.com website, including a comprehensive online reservation system for persons with disabilities. Additionally, Megabus will work with its vehicle manufacturer to make improvements that will enhance accessibility for persons with disabilities.