Accessibility

Md.’s TransIT drivers awarded for safety, customer service

Posted on October 26, 2011

The Transportation Association of Maryland (TAM), an association of rural and urban transportation providers, named two of Frederick, Md.’s TransIT drivers as the 2011 Best in State for both fixed-route and paratransit services. 

Devin Naylor is Maryland’s “Fixed-Route Driver of the Year” and Tracy Carson is “Paratransit Driver of the Year.” This is the third consecutive year that a TransIT driver has won one of the two designations.

Naylor and Carson were nominated for this statewide recognition after being selected as TransIT’s Fixed Route Driver of the Year based on a safe driving record, exceptional attendance, positive attitude and excellent customer service skills.

They were honored at the TAM awards luncheon held during the annual conference in Hagerstown, Md., in September where they received personalized TAM jackets and plaques.

Naylor drives TransIT’s Connector Routes. On average, he drives 500 miles each week transporting the general public, senior citizens and customers with disabilities to employment, medical appointments, shopping and other locations. He was recognized for nine years of safe driving, reliability and excellent customer service.

As a paratransit driver, Carson drives up to 900 miles per week, transporting senior citizens and persons with disabilities to and from doctor appointments, dialysis treatments, work sites, social trips and school. She was recognized for her outstanding teamwork, customer service, professional attitude, flexibility and dedication in serving the public.

The 2011 Drivers of the Year continue a tradition of excellence that TransIT is proud to recognize. TransIT Drivers of the Year regularly earn recognition by the Transportation Association of Maryland. In addition, TransIT drivers are frequently commended by customers and peers for their exemplary performance.

View comments or post a comment on this story. (0 Comments)

More News

Paratransit firm in $400K dispute with Miami-Dade County

Transportation America’s 5-year, $208 million contract states the county will withhold the disputed amounts from the company while the dispute is resolved. But, transit officials say they are conceding to TA attorneys who claim the contract language is ambiguous and letting the company hold the cash.

Fla. paratransit subcontractor may get county help

Two Wheels sought help from Palm Beach County after it reached an agreement to terminate its contract with Metro Mobility, which had drawn complaints for poor and unreliable paratransit service.

Va. transit bus, motorized wheelchair collide

According to police, the Hampton Roads Transit bus driver saw the person traveling on the street in the direction of the bus and swerved at the last second to avoid a direct collision with the motorized wheelchair. The wheelchair struck the right side of the bus.

Winnipeg operator adds MV-1

The Winnipeg Taxi Board initially denied Sunshine Transit Services an accessible limousine license in 2012. With the signing of the Accessibility for Manitobans Act, help from the Manitoba League of Persons with Disabilities and the Public Interest Law Center, Manitoba's one and only accessible limo license was granted to Sunshine Transit Services in August 2014.

Ga. agency changes paratransit eligibility process

The goal of the updated process is to ensure that only persons who meet the regulatory criteria are regarded as eligible for paratransit service, making this vital service more efficient. Eligibility is based on limitations to an individual’s abilities, not just the presence of a disability.

See More News

Post a Comment

Post Comment

Comments (0)



Please sign in or register to .    Close