Md.’s TransIT drivers awarded for safety, customer service

Posted on October 26, 2011

The Transportation Association of Maryland (TAM), an association of rural and urban transportation providers, named two of Frederick, Md.’s TransIT drivers as the 2011 Best in State for both fixed-route and paratransit services. 

Devin Naylor is Maryland’s “Fixed-Route Driver of the Year” and Tracy Carson is “Paratransit Driver of the Year.” This is the third consecutive year that a TransIT driver has won one of the two designations.

Naylor and Carson were nominated for this statewide recognition after being selected as TransIT’s Fixed Route Driver of the Year based on a safe driving record, exceptional attendance, positive attitude and excellent customer service skills.

They were honored at the TAM awards luncheon held during the annual conference in Hagerstown, Md., in September where they received personalized TAM jackets and plaques.

Naylor drives TransIT’s Connector Routes. On average, he drives 500 miles each week transporting the general public, senior citizens and customers with disabilities to employment, medical appointments, shopping and other locations. He was recognized for nine years of safe driving, reliability and excellent customer service.

As a paratransit driver, Carson drives up to 900 miles per week, transporting senior citizens and persons with disabilities to and from doctor appointments, dialysis treatments, work sites, social trips and school. She was recognized for her outstanding teamwork, customer service, professional attitude, flexibility and dedication in serving the public.

The 2011 Drivers of the Year continue a tradition of excellence that TransIT is proud to recognize. TransIT Drivers of the Year regularly earn recognition by the Transportation Association of Maryland. In addition, TransIT drivers are frequently commended by customers and peers for their exemplary performance.

View comments or post a comment on this story. (0 Comments)

More News

Fed judge orders MARTA to court over paratransit service

Ordered to appear over allegations it's violating a court order, which, among other stipulations, requires MARTA to strive for an on-time performance rate of 100%.

MBTA urged to explore cost saving actions for paratransit

Possible changes presented by MASSDOT's deputy administrator included raising fares to the maximum allowed by ADA and reducing some of The Ride’s overhead costs by partnering with taxis or other transportation companies.

MARTA to privatize paratransit operations, maintenance

MV Transportation will operate and maintain the Mobility fleet. The contract requires the company to keep its on-time performance rate at 90% percent or higher, while at the same time reducing the number of customer complaints and trip requests that are denied

Texas paratransit agency lays off 59 as company loses state contract

The State of Texas Health and Human Services Commission canceled its three-year contract with TAPS Thursday morning, stating the transit company would no longer provide services for their Medicaid Non-Emergency Medical Transportation riders.

Mobility Ventures names new VP, Government & Commercial Fleet Sales

Bill Gibson brings to Mobility Ventures more than 40 years of sales and marketing experience with an extensive, proven background in automotive fleet management operations.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close