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StrataGen to provide NYCT paratransit trip planning, IVR

Posted on December 21, 2011

DDS Wireless International Inc.'s transit business unit, StrataGen Systems Inc., signed two contracts with the Metropolitan Transportation Authority's New York City Transit (NYC T), a long standing StrataGen customer. Combined, these contracts have a base value of $6.1 million, with options up to $6.8 million.

The new contracts significantly expand StrataGen's successful implementation of its ADEPT intermodal trip planning (ITP) application, which was initially rolled out in 2010. The ITP application integrates NYCT's Access-A-Ride paratransit service with its extensive fixed-route system, providing NYCT with operational flexibility and increased efficiencies.

StrataGen was also awarded a related contract to expand the functionality of NYCT's paratransit interactive voice response (IVR) system, previously awarded to StrataGen in early 2010, to accommodate the additional functionality of the new ITP application.

NYCT currently provides 27,000 trips per day through its paratransit service and is considered the largest system in North America.

StrataGen anticipates that most of the ITP and IVR contract deliverables will take place through the end of 2012, with some portions of the projects stretching into early 2013. Minimum contracted maintenance revenue of $1.7 million over five years will start following project completion.

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