D.C. debuts website for disabled transit riders

Posted on December 21, 2011

In ongoing efforts to improve access to transportation information in the Washington metropolitan region, the National Capital Region Transportation Planning Board has launched Reach A Ride, a new transportation information source for travelers with special needs in the region.

The Reach A Ride website,, and toll-free hotline provide information about specialized transportation options for people with disabilities, older adults, those with limited English proficiency and low-income commuters, with information in English and Spanish, along with links to programs and services.

This is the first website of its kind that makes information about specialized transportation options available in one place for D.C., Northern Virginia and Suburban Maryland, according to Metropolitan Washington Council of Governments.

From public transit curb-to-curb service to private taxi service, Reach A Ride’s website and hotline database includes information on public and private transportation providers that accommodate specialized needs, including wheelchairs, gurneys, and escorted travel for people with severe mobility or cognitive limitations.

Reach A Ride also provides an important resource for social service agencies, friends, family members, clergy, healthcare providers and case managers seeking information on transportation options for transportation disadvantaged individuals. Information is easily accessed online or by phone.

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