Accessibility

VIA Rail ticket agent layoffs worry disabled riders

Posted on August 13, 2012

KITCHENER, Ontario — A local advocate for people with disabilities told The Record.com that unstaffed Via Rail train stations may leave passengers who have mobility issues unable to board their trains.

By October 24, Via Rail plans to lay off Kitchener train station ticket agents, who often control portable lifts used to help wheelchair-bound passengers board trains. For the full story, click here.

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