Accessibility

RouteMatch equips Iowa paratransit service

Posted on September 10, 2012

Cedar Rapids, Iowa’s Linn County LIFTS upgraded its fleet of 22 vehicles with RouteMatch Software's tablet technology after deciding to replace its aging mobile data computers (MDCs) with an easier, more cost-effective and reliable wireless solution.

LIFTS turned to RouteMatch, their current intelligent transportation systems (ITS) provider, to implement their transition to Samsung Galaxy tablets. LIFTS performs approximately 80,000 to 90,000 trips a year, with a ridership that is 40% senior citizens and 60% disabled.

"Our existing devices were due for a replacement, and we sought to improve hardware reliability and our response to consumers through the use of newer, upgraded technology," explained Tom Hardecopf, director of LIFTS.

Before investing in the tablets, the agency had experienced occasional connectivity issues and was also concerned about the potential incurred costs to replace or repair MDCs.

Earlier this year, LIFTS initiated a pilot program, in which the agency slowly integrated use of the tablets with their older MDCs to evaluate overall functionality, versatility and driver adaptation.

Tablets were assigned to each of their 17 drivers whereas previously the agency had each of their 22 vehicles outfitted with a more expensive MDC. The agency is now fully transitioned over to the tablets and is pleased with the results.

"It's been better than we expected. Deployment went very smoothly," said Hardecopf. "Our IT department and RouteMatch coordinated very well and before we knew it, we were up and running and our drivers are confident that no communications are being lost."

Aside from the cost savings of tablets, LIFTS was able to seamlessly continue its scheduling, dispatching, and automated vehicle location (AVL) functions.

"The change to the tablets was so seamless that dispatchers didn't notice the difference. Information transmission and communications also seem to be faster," said Hardecopf.

Going forward, LIFTS will consider using the tablets for additional procedures such as pre-trip inspections, trip logs, incident reports, and employee work logs.

View comments or post a comment on this story. (0 Comments)

More News

GRTC announces first nationally-certified travel trainer

During GRTC’s pilot Travel Training Program, Kelsey Calder completed substantial course work and passed her final practicum in June 2018.

L.A. County awards paratransit contract to MV Transportation

The contract has extended MV Transportation's partnership with Los Angeles County into its second decade.

Calif.'s BBB partners with Lyft to transform Dial-A-Ride program

The new service, called MODE, will improve curb-to-curb and door-through-door transportation.

NYC Transit hires first-ever accessibility chief

Tasked with overseeing and implementing initiative to expand accessibility to subway and bus customers, and improve paratransit service.

ABQ RIDE ads 44 Glavals for Sun Van paratransit service

Just like more recent models of Sun Vans, the new Glaval models still carry up to 14 riders, with room for as many as three wheelchair passengers.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close