Accessibility

RouteMatch equips Iowa paratransit service

Posted on September 10, 2012

Cedar Rapids, Iowa’s Linn County LIFTS upgraded its fleet of 22 vehicles with RouteMatch Software's tablet technology after deciding to replace its aging mobile data computers (MDCs) with an easier, more cost-effective and reliable wireless solution.

LIFTS turned to RouteMatch, their current intelligent transportation systems (ITS) provider, to implement their transition to Samsung Galaxy tablets. LIFTS performs approximately 80,000 to 90,000 trips a year, with a ridership that is 40% senior citizens and 60% disabled.

"Our existing devices were due for a replacement, and we sought to improve hardware reliability and our response to consumers through the use of newer, upgraded technology," explained Tom Hardecopf, director of LIFTS.

Before investing in the tablets, the agency had experienced occasional connectivity issues and was also concerned about the potential incurred costs to replace or repair MDCs.

Earlier this year, LIFTS initiated a pilot program, in which the agency slowly integrated use of the tablets with their older MDCs to evaluate overall functionality, versatility and driver adaptation.

Tablets were assigned to each of their 17 drivers whereas previously the agency had each of their 22 vehicles outfitted with a more expensive MDC. The agency is now fully transitioned over to the tablets and is pleased with the results.

"It's been better than we expected. Deployment went very smoothly," said Hardecopf. "Our IT department and RouteMatch coordinated very well and before we knew it, we were up and running and our drivers are confident that no communications are being lost."

Aside from the cost savings of tablets, LIFTS was able to seamlessly continue its scheduling, dispatching, and automated vehicle location (AVL) functions.

"The change to the tablets was so seamless that dispatchers didn't notice the difference. Information transmission and communications also seem to be faster," said Hardecopf.

Going forward, LIFTS will consider using the tablets for additional procedures such as pre-trip inspections, trip logs, incident reports, and employee work logs.

View comments or post a comment on this story. (0 Comments)

More News

4ONE unveils new Q'POD ADA securement system

The newly redesigned Q’POD by 4ONE has an automotive-quality height-adjustable shoulder belt. The new seatbelt’s sliding mechanisms operate just like those in most cars and gives the wheelchair occupant three inches of up/down movement, which provides greater comfort for varying passenger heights and wheelchair styles.

Disability advocacy group threatens bus startup Leap with lawsuit

A Chronicle investigation this month found that Leap purchased used, wheelchair-accessible public transit buses and then retrofitted them to add bar-style seating and plush leather armchairs to the spaces once reserved for wheelchairs.

Blind advocates protest airport bus stop move

About a dozen members of the National Federation of the Blind of Michigan, some with canes and service dogs, gathered outside the terminal for about two hours on Sunday displaying hand-lettered signs like “We are not second-class citizens,” “Safety for Seniors” and “Equal Rights for Disabled Travelers.”

Maryland Transit sued by paratransit riders over accessibility, reliability

Service users are routinely picked up and dropped off late for critical medical appointments, and are often put on hold for long periods of time by MTA's Mobility/Paratransit Service, the lawsuit says.

Mich. transit agency drops paratransit provider

The Ann Arbor Area Transportation Authority's board voted unanimously to part ways with Select Ride and awarded a new, three-year contract for door-to-door services for people with disabilities and seniors to Blue Cab, beginning May 1.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close