Accessibility

NYC launches accessible taxi dispatching service

Posted on September 24, 2012

William Scalzi, president of Accessible Dispatch, the Connecticut company that will dispatch wheelchair accessible taxis in NYC (center); David Yassky, Chairman of the NYC Taxi and Limousine Commission (left); and Victor Calise, Commissioner of the Mayor’s Office for People with Disabilities (right).
William Scalzi, president of Accessible Dispatch, the Connecticut company that will dispatch wheelchair accessible taxis in NYC (center); David Yassky, Chairman of the NYC Taxi and Limousine Commission (left); and Victor Calise, Commissioner of the Mayor’s Office for People with Disabilities (right).
The New York City Taxi and Limousine Commission (TLC) launched a new program providing wheelchair-accessible taxi dispatching services to New York City residents.

Metro Taxi, a company located in West Haven, Conn., will dispatch 233 NYC accessible taxicabs to locations within Manhattan. Accessible Dispatch is a centralized service providing on-demand transportation 24/7, 365 days a year with no advance reservations necessary.

Key points of the service include:

  • Wheelchair-accessible taxis will respond to trips originating in Manhattan and ending anywhere in the five boroughs, Westchester and Nassau counties and the three regional airports.
  • Passengers pay the normal metered taxi fare in New York City from the point of pick-up to destination. There are no extra costs to passengers.
  • Accessible vehicles in the NYC fleet include rear and side entry minivans.
  • When offered a trip, the taxi driver must accept it within two minutes and proceed directly to the pick-up location.
  • Accessible Dispatch will pay drivers directly for the “deadhead,” or travel time, portion of their trips en route to scheduled pick-ups. These costs are funded through a fee paid by all New York City taxi medallion owners.
  • All drivers who operate a wheelchair-accessible taxicab have been or will be trained in wheelchair assistance, boarding and de-boarding protocols, disability awareness and passenger sensitivity.

 

View comments or post a comment on this story. (0 Comments)

More News

L.A.'s Access Services paratransit teaming for autonomous driving pilot

The small-scale pilot with Baidu USA will cover a few short routes in the Los Angeles area, which are still being determined based on analysis of the 45 fixed routes that Access Services oversees in the area.

Calif.'s SANDAG awards $7M in disabled, senior transportation grants

In this cycle of grants, SANDAG awarded a total of approximately $7 million through its Specialized Transportation Program — which includes the TransNet Senior Mini-Grant and Federal Transit Administration Section 5310 programs.

REV Group introduces first hybrid wheelchair-accessible vehicle at LA Auto Show

The base vehicle is the 2017 Chrysler Pacifica, and the introduction was part of the FCA exhibit highlighting the breadth of its automotive technologies.

D.C. Metro investigation focuses on falsification of on-time paratransit performance

The issue came to light in a previous OIG investigation, which found more than 100,000 MetroAccess arrival times had been modified in a computer system

Chatham Area Transit to overhaul paratransit service

Agency is adding more staff and vehicles to its fleet.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close