Accessibility

NYC launches accessible taxi dispatching service

Posted on September 24, 2012

William Scalzi, president of Accessible Dispatch, the Connecticut company that will dispatch wheelchair accessible taxis in NYC (center); David Yassky, Chairman of the NYC Taxi and Limousine Commission (left); and Victor Calise, Commissioner of the Mayor’s Office for People with Disabilities (right).
William Scalzi, president of Accessible Dispatch, the Connecticut company that will dispatch wheelchair accessible taxis in NYC (center); David Yassky, Chairman of the NYC Taxi and Limousine Commission (left); and Victor Calise, Commissioner of the Mayor’s Office for People with Disabilities (right).
The New York City Taxi and Limousine Commission (TLC) launched a new program providing wheelchair-accessible taxi dispatching services to New York City residents.

Metro Taxi, a company located in West Haven, Conn., will dispatch 233 NYC accessible taxicabs to locations within Manhattan. Accessible Dispatch is a centralized service providing on-demand transportation 24/7, 365 days a year with no advance reservations necessary.

Key points of the service include:

  • Wheelchair-accessible taxis will respond to trips originating in Manhattan and ending anywhere in the five boroughs, Westchester and Nassau counties and the three regional airports.
  • Passengers pay the normal metered taxi fare in New York City from the point of pick-up to destination. There are no extra costs to passengers.
  • Accessible vehicles in the NYC fleet include rear and side entry minivans.
  • When offered a trip, the taxi driver must accept it within two minutes and proceed directly to the pick-up location.
  • Accessible Dispatch will pay drivers directly for the “deadhead,” or travel time, portion of their trips en route to scheduled pick-ups. These costs are funded through a fee paid by all New York City taxi medallion owners.
  • All drivers who operate a wheelchair-accessible taxicab have been or will be trained in wheelchair assistance, boarding and de-boarding protocols, disability awareness and passenger sensitivity.

 

View comments or post a comment on this story. (0 Comments)

More News

Valley Metro, regional paratransit providers do away with transfers

Peoria's acting public works and utility director said for residents a trip that now take two hours to get into Phoenix will drop to about a half hour.

Translink CEO addresses fare gate accessibility concerns

Attendants are meant to be present at accessible transit stations at all times to help any passengers who are unable to physically tap their Compass cards at the gate themselves.

Md. MTA to purchase 147 new paratransit vehicles

The new vehicles will be distributed to the MTA’s three mobility vendors — First Transit, MV Transportation and TransDev — with all vehicles in service within the next three to four months.

Mass.'s PVTA finds remedy to save dial-a-ride services

Officials say using separate van fleets will improve the on-time performance for the paratransit trips with no changes in dial-a-ride service.

Md. County officials oppose D.C. Metro partnership with Uber, Lyft

In a letter to Metro GM Paul J.Wiedefeld, the council members said the app-based transportation companies have a history of not providing accessible service and Metro shouldn’t reward them with a contract.

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close