Accessibility

Mentor Engineering to equip Calif. paratransit

Posted on October 22, 2012

Serving communities in Butte County, Calif., the Butte County Association of Governments (BCAG), provides urban and rural fixed-route and paratransit service through the B-Line (Butte Regional Transit). Looking to improve efficiency and customer experience in their large service area, the B-Line chose to implement a technology system from Mentor Engineering to help them achieve their goals.

For the paratransit operation, Mentor Ranger in-vehicle computers are installed on the buses. Electronic manifests have allowed the B-Line to significantly reduce the amount of paper they use, and with accurate status and location information now available, on-time performance is easier to track and analyze.

Mentor Streets (Streets), an all-in-one transit technology solution, runs the fixed route side of the B-Line. Streets provides computer aided-dispatch and automatic vehicle location, scheduling and reporting software in the office.

On the bus, Rangers keep drivers on-time and collect bus location information. Mentor’s T-Box annunciator provides automated stop announcements and controls onboard signs to make the B-Line user friendly for both hearing and visually impaired passengers.

Streets comes equipped with powerful analytics and reporting tools to help transit agencies improve operations. One of these, the Schedule Adherence report, has been instrumental in helping the B-Line meet their efficiency goals.

The B-Line has been able to achieve better on-time performance with this technology, and as a result, have experienced unprecedented ridership growth.

“This past year, which is the first full year of service with the changes we made based on Streets-provided data, we saw an 11% increase in ridership. We also had our highest ever ridership rate,” said Robin Van Valkenburgh, transit manager, B-Line.

Going forward, the B-Line is planning to use the real-time data generated by Streets to provide their ridership with up-to-the minute ETAs via wayside signs at transfer centers, and ultimately make trip and travel planning with accurate data available to passengers.

View comments or post a comment on this story. (0 Comments)

More News

MTI research assesses mobility and equity for low-income seniors

With the Baby Boomer generation well into retirement, cities have demonstrated an emerging interest in developing age-friendly cities.

Pa.'s Westmoreland County Transit to add 16 paratransit buses

Money for the purchases is being filtered through the state from the federal government, which must first approve the bus order.

New dispatch system gives 'ready window' to UTA paratransit users

This new program eliminates the guesswork for riders, allowing them to walk outside right as the bus arrives.

Lack of transportation options worry seniors, people with disabilities

Combined with not being able to drive, a new poll finds lack of options leaves them feeling frustrated, isolated, and trapped.

MBTA signs amended agreement to bolster system accessibility

The accord called over 200 commitments and obligations to improve the agency's fixed-route accessibility for people with disabilities.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation