Accessibility

Mentor Engineering to equip Calif. paratransit

Posted on October 22, 2012

Serving communities in Butte County, Calif., the Butte County Association of Governments (BCAG), provides urban and rural fixed-route and paratransit service through the B-Line (Butte Regional Transit). Looking to improve efficiency and customer experience in their large service area, the B-Line chose to implement a technology system from Mentor Engineering to help them achieve their goals.

For the paratransit operation, Mentor Ranger in-vehicle computers are installed on the buses. Electronic manifests have allowed the B-Line to significantly reduce the amount of paper they use, and with accurate status and location information now available, on-time performance is easier to track and analyze.

Mentor Streets (Streets), an all-in-one transit technology solution, runs the fixed route side of the B-Line. Streets provides computer aided-dispatch and automatic vehicle location, scheduling and reporting software in the office.

On the bus, Rangers keep drivers on-time and collect bus location information. Mentor’s T-Box annunciator provides automated stop announcements and controls onboard signs to make the B-Line user friendly for both hearing and visually impaired passengers.

Streets comes equipped with powerful analytics and reporting tools to help transit agencies improve operations. One of these, the Schedule Adherence report, has been instrumental in helping the B-Line meet their efficiency goals.

The B-Line has been able to achieve better on-time performance with this technology, and as a result, have experienced unprecedented ridership growth.

“This past year, which is the first full year of service with the changes we made based on Streets-provided data, we saw an 11% increase in ridership. We also had our highest ever ridership rate,” said Robin Van Valkenburgh, transit manager, B-Line.

Going forward, the B-Line is planning to use the real-time data generated by Streets to provide their ridership with up-to-the minute ETAs via wayside signs at transfer centers, and ultimately make trip and travel planning with accurate data available to passengers.

View comments or post a comment on this story. (0 Comments)

More News

Robotics project aims to aid visually impaired navigate cities

Carnegie Mellon University’s Robotics Institute is aiming to incorporate robots, smartphones, mobile applications and crowd-sourced information into a system that can help blind people navigate complicated and unfamiliar urban environments, such as transit stations.

Honolulu's Handi Van chief replaced amid service issues

Last fall, complaints about busy reservation lines and late van pick-ups spiked when a new reservation system began operation.

For disabled students, UW campus accessibility falls short

Karen Brown, a disabled 63-year-old returning student who suffers from lupus, said she must suffer through all types of weather to get to campus via public transportation because she cannot afford the high price of accessible parking spaces on campus.

Paratransit best practices often not implemented, fed report says

There have been great gains in best practices in the areas of eligibility, telephone hold time, on-time performance, no-show policies, and origin-to-destination service, but they are often not implemented, according to the newly released National Council on Disability report.

 

Mobility Ventures donates wheelchair-accessible MV-1 to Fort Worth charity

The event, held in conjunction with APTA's 2015 Bus & Paratransit Conference, recognized Catholic Charities Fort Worth for its dedication to providing service to those in need, according to the company. 

See More News

Post a Comment

Post Comment

Comments (0)



More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close