Accessibility

Mentor Engineering to equip Calif. paratransit

Posted on October 22, 2012

Serving communities in Butte County, Calif., the Butte County Association of Governments (BCAG), provides urban and rural fixed-route and paratransit service through the B-Line (Butte Regional Transit). Looking to improve efficiency and customer experience in their large service area, the B-Line chose to implement a technology system from Mentor Engineering to help them achieve their goals.

For the paratransit operation, Mentor Ranger in-vehicle computers are installed on the buses. Electronic manifests have allowed the B-Line to significantly reduce the amount of paper they use, and with accurate status and location information now available, on-time performance is easier to track and analyze.

Mentor Streets (Streets), an all-in-one transit technology solution, runs the fixed route side of the B-Line. Streets provides computer aided-dispatch and automatic vehicle location, scheduling and reporting software in the office.

On the bus, Rangers keep drivers on-time and collect bus location information. Mentor’s T-Box annunciator provides automated stop announcements and controls onboard signs to make the B-Line user friendly for both hearing and visually impaired passengers.

Streets comes equipped with powerful analytics and reporting tools to help transit agencies improve operations. One of these, the Schedule Adherence report, has been instrumental in helping the B-Line meet their efficiency goals.

The B-Line has been able to achieve better on-time performance with this technology, and as a result, have experienced unprecedented ridership growth.

“This past year, which is the first full year of service with the changes we made based on Streets-provided data, we saw an 11% increase in ridership. We also had our highest ever ridership rate,” said Robin Van Valkenburgh, transit manager, B-Line.

Going forward, the B-Line is planning to use the real-time data generated by Streets to provide their ridership with up-to-the minute ETAs via wayside signs at transfer centers, and ultimately make trip and travel planning with accurate data available to passengers.

View comments or post a comment on this story. (0 Comments)

More News

GRTC, reservation network co. partner for on-demand paratransit service

Customer benefits include direct, non-stop service; requesting a trip for same-day service; and flexibility to schedule a reservation up to 30 days in advance.

MBTA testing new tech to help blind find bus stops

The agency will install Bluetooth beacons on bus stop signs that can communicate via a smartphone app to tell users how close they are to the stop.

NY MTA adding mobile app to simplify paratransit travel

The upgrade comes amid a growing outcry from people with disabilities that they are being underserved.

BraunAbility's Q-Series wheelchair lift wins design award

The new lift combines an eye-catching curved design language with innovative use of geometry, resulting not only in a 10% weight reduction over its predecessor, but also a 300% improvement in rigidity.

Profile: Donna Smith, Sr. Director, Easter Seals Project Action Consulting

Donna Smith was 18 months old when doctors detected retinoblastoma, a rare form of cancer, and removed her right eye. For the next 18 months, her mother took her on zoo trips and drilled her on all the colors before doctors took out her left eye, too.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close