Accessibility

Disabled riders complain about CapMetro eligibility changes

Posted on October 22, 2012

AUSTIN, Texas — Metro Access, Capital Metro’s paratransit program, recently went through an overhaul that changes the criteria for eligibility and has upset some riders, KEYE TV reported.

Some riders said the changes, including being tested on a course that simulates a walk to a bus stop, have denied use of the service to the disabled. For the full story, click here.

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