National Express Transit Corp. officially launched its new Web portal, www.nationalexpresstransit.com, providing its North American customers the opportunity to see first-hand the many quality services that the organization provides in fixed-route, demand response and shuttle transportation services.
The website has been a work in progress since the division, formed by the company’s parent National Express Group, launched the North American transit subsidiary more than a year ago.
“We wanted to take our time to develop a quality website that not only conveys our values but also clearly defines the unique characteristics and business practices we hold invaluable to the success of our business,” said Chief Marketing Officer Brian Sullivan.
The website centers around the company’s four Core Values:
• Safety: Nothing is more important than the health and safety of National Express’ customers, passengers, staff and any others affected by the company’s operations.
• Customers: All of National Express’ employees are empowered as customer service ambassadors.
• People: National Express values its people and rewards them with innovative incentive programs.
• Community: National Express takes an active presence in every community the company serves.
National Express is the North American public transportation division of National Express Group, which delivers hundreds of millions trips annually and employs more than 42,000 people worldwide with its bus, rail and coach divisions, operating more than 25,000 vehicles.