New report reveals what Americans want from public transit

Posted on September 18, 2014

A first-of-its-kind study about attitudes toward transit use in the U.S. was released today by TransitCenter, a philanthropy committed to improving transit through innovation. The study – "Who’s on Board: The 2014 Mobility Attitudes Survey" – reveals that Americans from regions coast to coast think about and use public transit in remarkably similar ways. The report is the first to compare rider and non-rider attitudes by age, income, education, family status and ethnicity, and to examine both cities and suburban areas across various regions of the U.S.

“We commissioned this survey to take a deeper look at the public attitudes which are propelling recent increases in transit ridership,” said Rosemary Scanlon, Chair of TransitCenter and Divisional Dean of New York University’s Schack Institute of Real Estate. “As Millennials begin to take center stage in American life and the Baby Boom generation confronts retirement, both the transit industry and the real estate industry will need to adjust. Who’s On Board offers significant insights for professionals in both fields.”

The survey, the largest of its kind, sampled nearly 12,000 people from a selection of 46 metro areas across the country, including a mix of “transit progressive” cities (such as Miami, Denver, Seattle, and Minneapolis) and “transit deficient” cities (such as Tampa, Fla., Dallas, Fresno, Calif. and Detroit) revealing several surprising trends about today’s public transit commuters:

Riders of all ages and in all regions place the greatest value on factors like travel time, proximity, cost, and reliability above safety, frequency, and perks like Wi-Fi when choosing whether or not to take public transportation.

There is a high demand for quality public transportation nationwide, but such infrastructure is often missing in the places where people currently live; There is also a high, unmet demand for neighborhoods with a mix of housing, retail, and commercial space – 58% of survey respondents said their ideal neighborhood contained “a mix of houses, shops, and businesses,” but only 39 percent currently live in that type of neighborhood.

People with children are just as likely to use transit as people without children, when factors like place of residence and age are accounted for. Where transit is effective, families will – and already do – ride transit to meet their daily needs. Places that want to use transit to attract young people should take heart: Transit will not lose its appeal for young residents starting families.

Wealthy Americans want to ride public transportation too: In transit-rich “Traditional Cities” like New York City, Philadelphia, Washington, D.C. and Chicago, people with a $150,000 or greater salary are just as likely to ride public transportation as people with a $30,000 salary.

Even though they grew up using public transit more than today’s youth, America’s Baby Boomers are mostly reluctant to use public transit now. Americans under 30 are 2.3 times more likely to ride public transit than Americans age 30 to 60, and 7.2 times more likely than Americans over 60. Even after controlling for other factors, older people are less likely to ride transit than younger people.

“Traditional Cities” have the greatest share of transit users and commuters, followed by the West Coast cities, where 31% of people under 30 used public transit at least once a week.

“These findings provide concrete evidence of what many of us in the transit field have long suspected: there is a desire for reliable, quality transportation in communities across all regions of the U.S., and among riders of all ages, backgrounds and financial status,” said David Bragdon, Executive Director of TransitCenter. “Unfortunately, this desire is largely going unmet, to the detriment of many local economies. To serve – and attract – residents and workforces today and in the future, cities need to unite land use and transit planning to form comprehensive, innovative infrastructures that can support this demand.”

“Denser, mixed-use places are what most Americans want today, and will demand tomorrow,” said Christopher Leinberger, Chair of George Washington University’s Center for Real Estate and Urban Analysis and president of LOCUS, a national network of real estate developers who support sustainable growth. “High-quality transit can serve as a backbone for exactly this kind of development. While cities and suburbs that marry transit and mixed-use development reap the rewards, those that stick with a conventional suburban approach may find themselves stagnating.”

The report is based on a survey administered online to 11,842 respondents, in 46 Metropolitan Statistical Areas (MSA’s) who were selected and invited to participate based on age and geography (by home ZIP code). The survey will be updated and conducted regularly to track changes in transit rider attitudes and regional trends over time.

To speak with experts from TransitCenter about the report findings, please contact Katie Andriulli at or (917) 438-4605.

View comments or post a comment on this story. (0 Comments)

More News

ElDorado Mobility's redesigned website connects customers to products

The website's many online tools include in-depth model pages featuring product photos and detailed descriptions, along with select model popular floorplans and color selectors.

Chicago RTA awards $7M to projects serving seniors, people with disabilities

The funds are dedicated to removing barriers to transportation service and expanding available transportation mobility options.

Q'Straint webinar to discuss rearward-facing securement

This presentation will explore developing ridership trends facing transit providers, offer an overview of the current research on rearward facing securement, and examine how emerging technologies are addressing the previous shortcomings of primitive rearward securement applications.

Senior housing provider partners with Lyft for pilot program

The partnership will allow Brookdale residents to book a Lyft ride on-demand or schedule in advance through a concierge in their community.

New Houston Metro pilot increases access for paratransit riders

Set to launch in January, the program will allow those riders that use MetroLift paratransit buses to ride those buses to a transit center and then transfer to a regular fixed-route bus

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close