MENU
SEARCHHART hired Katharine Eagan in 2009 as Chief of Service Development, directing service planning and scheduling, as well as marketing and community relations. During those years she helped build ridership, implement unique and targeted marketing promotions, and promote strategic route planning.
Photos courtesy HART
Florida's Hillsborough Area Regional Transit Authority (HART) Board of Directors selected Katharine Eagan as the authority's new Chief Executive Officer. Eagan has been the HART Interim CEO since the previous CEO Philip R. Hale announced his retirement back in May 2014.
RELATED:Florida's HART names interim CEO
The decision to promote Eagan was announced after a vote by HART Board of Directors to make her the permanent HART CEO.
HART hired Eagan in 2009 as Chief of Service Development, directing service planning and scheduling, as well as marketing and community relations. During those years she helped build ridership, implement unique and targeted marketing promotions, and promote strategic route planning.
"The HART Board of Directors has been impressed with Ms. Eagan's ability to meet significant challenges in her first six months, and we are fortunate to have a seasoned professional step in with more than 17 years of experience in the transportation industry and five years at HART ," said Chairman of the HART Board of Directors Councilman Mike Suarez. "She's a consummate professional, and we're eager to move the agency forward under her leadership."
"I appreciate the confidence the HART Board of Directors has placed in my ability to lead HART," said Eagan. "This is a great opportunity to continue on the positive path to build a transportation network that meets the community's needs and I plan to ensure that HART continues delivering on the promises we have made to improve the lives of people in Hillsborough County."
Eagan distinguished herself as a results-oriented leader between FY2010 to FY2013. Under her guidance HART annual ridership grew over 20% and farebox recovery increased over 25%, despite a slight decrease in service miles. Annual van ridership improved more than 35% and fare recovery increased over 43% , with miles of service growing less than 12% and hours of service growing less than 19%. Under Eagan's leadership HART also introduced OneBusAway Tampa and Google Live technologies to empower customers.
An energetic and sought-after leader in her field, Eagan is an effective communicator with strong analytical abilities who has a track record of leading teams to achieve outstanding results. She was chosen as Tampa Chapter 36, National Association of Women in Construction's Rookie of the Year in 2012, and one of the Tampa Bay Business Journal's 25 People to Watch.
Prior to joining HART, Eagan was the Director of Service Development at the Maryland Transit Administration, and the Manager of Service Planning at Dallas Area Rapid Transit.
Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.
Read More →
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.
Read More →
With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.
Read More →
The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.
Read More →
Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.
Read More →
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
Read More →
The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.
Read More →
See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.
Read More →
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
