KANSAS CITY, Mo. — The Kansas City Area Transportation Authority’s Board of Commissioners approved a new agreement to manage the transit services for the nearby city of Independence, 41 Action News reported.
The new contract, which begins July 1, enables Independence riders with disabilities who depend on paratransit services would only need to make one phone call to get transportation. Making 1,900 monthly trips, paratransit riders currently have to keep track of two numbers, one for transit services within Independence, and another for the same services offered elsewhere across the Kansas City region.
Gaining eligibility for paratransit services will also be easier because Independence riders will now only need to be certified once, regardless of where they’re traveling, and all call centers will now be centralized. For the full story, click here.