Metro Magazine

Paratransit

Web Poll: No-show policy for paratransit

Thousand Oaks, Calif. approved a new policy that would establish consequences for Senior Dial-A-Ride and ADA riders who frequently don't show up at their requested pickup times or who give less than two hours' notice when they cancel.

TTC names first chief customer service officer

Chris Upfold spent almost 10 years working for the London Underground in a variety of roles, most recently as head of revenue and Inclusion, where he was responsible for planning, developing, and delivering improvements focused on customer perception and satisfaction.

Disabled rights committee opposes Utah fee hikes

A proposal to increase paratransit fares 60 percent by 2013 will force many riders to choose between going to medical appointments, purchasing food or refilling prescriptions, claims the Disabled Rights Action Committee. The agency said it has held off on raising fares since 2008.

MCI supplies coaches to Penn. VA hospital

Altoona VA’s two new coaches feature 47 forward-facing seats with footrests and cup holders; DVD entertainment systems; Cummins ISM 2007 410-hp engines; Allison B500 transmissions, and patriotic decals. The veterans use the coaches to access medical and specialty services not provided by their home facility.

San Diego's NCTD taps ALC for paratransit service

ALC was one of five transportation service providers vying for the NCTD LIFT Paratransit Service contract during a competitive bidding process that began in September 2010, and culminated in a final recommendation by the evaluation committee to select ALC in December 2010.

Denver RTD chooses Init ITS

Installation of the new system will support RTD's daily operations by providing powerful tools to help track and monitor the location of vehicles within their multi-modal network.

NTSB to change 'Most Wanted' program

The new Board Order stipulates that future lists would be limited to a maximum of 10 issue areas, each supported by recommendations, and that the formerly separate state and federal Most Wanted Lists be combined into a single, comprehensive list.

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