Provides transit managers immediate access to error reports, such as camera video-loss events or failed DVR recordings, when logged into the system. Reports now also provide an evaluation and time stamp of which vehicles encounter technical or power errors.
Thousand Oaks, Calif. approved a new policy that would establish consequences for Senior Dial-A-Ride and ADA riders who frequently don't show up at their requested pickup times or who give less than two hours' notice when they cancel.
In addition, First Transit committed to implementing DriveCam's latest product release, an advanced Fuel Management solution, on key segments of its fleet.
Alternatives to paratransit offered by the agency have enabled it to contain costs and provide riders with disabilities with more affordable transportation options.
Chris Upfold spent almost 10 years working for the London Underground in a variety of roles, most recently as head of revenue and Inclusion, where he was responsible for planning, developing, and delivering improvements focused on customer perception and satisfaction.