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January 2006

Innovative Operator Profile: Showing Off the Windy City

For nearly 100 years, the Chicago Sightseeing Co. has moved people through the Windy City for sightseeing, commuting and charter transportation purposes.

January 2007

Innovative Operator Profile: Pride in Personal Customer Service

VIP Tour and Charter Bus Co. in Portland, Maine, opened its doors for business in 1985 with one vehicle, a 1953 GMC 4104.

January 2007

Innovative Operator Profile: Evolution of an Operation

Robert Swarthout Sr. was the owner of a Texaco gas station when he was approached by a local bus company that wanted to park its vehicles in the area adjacent to the station. In exchange, the company would buy its gas from the station.

January 2007

Innovative Operator Profile: Professionalism is Cornerstone of Success

Silver State Trailways President Tony Fiorini believes that the charter bus industry is a business of relationships; the better relationship you build with the customer, the more business you’re going to get and the better you’ll get at it as a result.

January 2007

Innovative Operator Profile: Staying on Top of Technology

As customers become more and more comfortable with using the Internet to purchase goods or plan vacations, businesses have had to step up to the plate to ensure that they won’t be left behind.

January 2007

Innovative Operator Profile: Thriving in Katrina's Wake

Louisiana Coaches Trailways, Marrero, La.

January 2007

Innovative Operator Profile: Customer Satisfaction is Paramount

In order to satisfy customer needs, a motorcoach operator must wear many hats. David Beagle, vice president of transportation at Holland America Tours, knows firsthand what it means to wear many hats.

January 2007

Innovative Operator Profile: Setting Sights High for Customers

Gray Line West, Vancouver, B.C.

January 2007

Innovative Operator Profile: Expansion Efforts in Effect

People from all over the world come to Florida, so Brian Scott, vice president of Escot Bus Lines, has to think far beyond his Tampa-Orlando service area.

January 2007

Innovative Operator Profile: Catering to the Elite Crowd

Standing out amid the glitz and glamour that is Las Vegas can be quite a challenge, but AWG Charter Services sets itself apart by catering to an exclusive clientele with its fleet of high-end vehicles.

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METRO Magazine - January 2013

METRO Magazine
Here are the Highlight:
  • As Business Grows Motorcoach Top 50 Expand Fleets, Training
  • Innovative Motorcoach Operators
  • Bus Management Supplement
    And much more…
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