Access Services has used several taxi companies over the years, each meeting its standards for driver training, a background in sensitivity to working with customers with disabilities, and maintenance and upkeep of the vehicles.
Teaming with advocacy groups to empower riders to stop sexual assault and harassment, using new campaigns and communication tools.
As part of its revamped paratransit program, Metro provides travel training and outreach to customers with disabilities to teach them about the accessibility features of the bus and rail systems.
As economic pressures continue to affect transit agencies, some are raising fares and initiating service cuts to keep budgets in line. In many regions, paratransit passengers face the greatest impact from service cuts as most rely on those services as a low-cost mode of transportation.
Metro officials said the last storm approaching this year's in magnitude occurred in 2003.
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