Highlighting the efforts and results achieved during the SEPTA and Red Kite Project collaboration, which involved helping bus operators deal with the stress of the position and learning to avoid confrontations.
The Fight to Reduce Bus Operator Assaults
Transit authority operators nationwide have been victims of sometimes brutally violent acts, but in Philadelphia, the Southeastern Pennsylvania Transportation Authority has had a decrease in bus operator assaults by almost 60% since 2011. How did they do that?
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