METRO Magazine Logo
MenuMENU
SearchSEARCH

New fare system in 2013 to reshape TransLink police force duties

With a new fare payment system and fare gates slated to be introduced on its SkyTrain rapid transit system in 2013, British Columbia's TransLink is beginning to explore what will become of its effective police force once the new fare system is introduced.

by Alex Roman, Managing Editor
January 11, 2012
New fare system in 2013 to reshape TransLink police force duties

TransLink police officers issued approximately 31,000 citations in 2010, a large majority of which were for fare evasion. The fare checking system also routinely helps police catch people with outstanding warrants for other crimes or find runaways.

4 min to read


With a new fare payment system and fare gates slated to be introduced on its SkyTrain rapid transit system in 2013, British Columbia's TransLink is beginning to explore what will become of its effective police force once the new fare system is introduced.

"What we have today is a barrier-free proof of payment system, which means that, on demand, riders must show a valid fare if they are in a fare paid zone," said TransLink spokesperson Ken Hardie. "In the process of checking fares, if police find somebody without a valid fare then that person is subject to a fine."

Ad Loading...

The "Compass" smart card system, which will be launched in 2013 along with the fare gates, allows customers to "tap on," or swipe, their card when they enter the system and "tap off" when they exit, enabling TransLink to charge customers the appropriate fare for their trip.

TransLink police officers issued approximately 31,000 citations in 2010, a large majority of which were for fare evasion.

Hardie said that one major benefit of police officers doing fare checks is the hundreds of people they catch that may have outstanding warrants for other crimes. He also said it can be helpful when trying to actually locate people, such as runaways, who may be riding the system.

"There is value, obviously, as far as what we get from the current approach to fare checking," he said. "It remains to be seen how we continue to derive that value once a different system is in place."

With a pilot project still needing to be completed before the payment system and gates are actually implemented, the change in transit police officers' job duties is admittedly far off at this point, according to Hardie. One aspect that will play a large role in how enforcement will be adapted is the addition of a new police chief, Neil Dubord, in February.

Ad Loading...

One area that may see an increase in police presence is on TransLink's Coast Mountain Bus Co. bus system, where the agency reportedly saw its financial losses from fare evasion double from $2.4 million in 2008 to $5.3 million in 2010. Along with the rise in fare evasions have come a growing number of driver assaults, such as the attack on bus driver Charles Dixon in February, according to a Vancouver Sun report.

Dixon was sucker-punched in the face by a man who boarded the bus from the back and refused Dixon's request to get in line and enter from the front. Dixon was left with mild to moderate brain damage, short-term memory loss and back injuries from the assault.

Hardie said that TransLink is concerned about bus safety, and that in the wake of the Dixon assault, a number of drivers and passengers are hoping that more transit police resources will be allocated to provide more protection.

"The stats are immaterial...one is too many," said Hardie about incidents on buses. "There are certainly calls for the transit police to have a larger presence on the bus fleet and that is something that has to be looked into, simply for the purposes of keeping operators and passengers safe from this kind of disorder."

Hardie said that officers will still need to provide some type of enforcement once the new fare payment system is implemented. He also added that ridership has continued to grow since the 2010 Olympic Games, as will SkyTrain, with the rapid transit system adding approximately seven miles and five new stations once the Evergreen Line opens in 2016. Add to that the more than 2,000 vehicles in the bus system, and it is obvious that there are some critical decisions TransLink will have to make regarding how it will police its system in the next year or so, said Hardie.

Ad Loading...

"In terms of what's next for transit police, that will be up to [incoming police chief] Mr. Dubord and his agenda, as well as the mandate he will have received from the police board, which really governs the day-to-day activity of the police service," he said. "There are definitely some tough decisions ahead."

Subscribe to Our Newsletter

More Bus

County and agency officials break ground in front of a red and yellow King County Metro public transit bus.
Busby StaffMarch 20, 2026

Seattle’s King County Breaks Ground on RapidRide I Line to Expand High-Capacity Transit

The 17-mile RapidRide I Line will bring faster, more frequent service and improved regional connections across South King County.

Read More →
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
Cover photo for METROspectives with The Bus Coalition
Busby Alex RomanMarch 13, 2026

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.

Read More →
Ad Loading...
Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Passengers boarding a PRT bus
Busby StaffMarch 2, 2026

Pittsburgh Unveils 'Bus Line Refresh' Plan

Originally introduced in 2023 as the Bus Line Redesign, the effort has evolved into a more targeted update that maintains familiar routes while improving reliability, frequency, evening and weekend service, and connections across Allegheny County.

Read More →
Stickers and a paper bus for S3 bus line
Busby StaffMarch 2, 2026

Seattle's Sound Transit Breaks Ground on S3 Bus Line

S3 will connect communities along SR 522 with fast, reliable, battery-electric bus service from Shoreline South Station to Bothell via Kenmore and Lake Forest Park. 

Read More →
Ad Loading...
PRT bus stop with articulated bus.
Busby StaffFebruary 20, 2026

Pittsburgh Regional Transit Announces All-Door Boarding on the University Line

All-door boarding will allow passengers to pay while entering the front, middle, or rear doors of the University Line’s 60-foot articulated buses.

Read More →
Patrick Scully, president at Complete Coach Works.
Managementby StaffFebruary 18, 2026

Complete Coach Works Names Patrick Scully President

He succeeds the company founder, Dale Carson, who remains chairman of the board. 

Read More →
A MARTA articulated bus.
Busby StaffFebruary 13, 2026

Atlanta's MARTA Sets Date for 'A-Line' BRT Launch

The five-mile Rapid A-Line connects Downtown Atlanta to Capitol Gateway, Summerhill, Peoplestown, and the Beltline’s Southside Trail.

Read More →
Ad Loading...
A Picture of Ster Seating's Parent/Child transit seating product.
Technologyby StaffFebruary 10, 2026

Ster Seating, Maryland Transit Launch First Parent/Child Transit Seat in North America

The configuration uses Ster Seating's Gemini seat platform to create a family-friendly floor layout specifically engineered to accommodate parents traveling with young children.

Read More →