METRO Magazine Logo
MenuMENU
SearchSEARCH

Intercity bus services should be part of national policy

The focus should not simply be in greater safety enforcement; a larger vision of better mobility choices, including intercity bus services, must be part of the next bill.

by Frank Di Giacomo, Publisher
January 14, 2014
2 min to read


Once an industry sector on the verge of extinction, regularly scheduled intercity bus service has made a huge comeback in recent years. That fact seems to be lost on national policymakers, and that situation has to change.

Chicago-based DePaul University’s Chaddick Institute for Metropolitan Development tracked this comeback through its annual survey of intercity bus service. The most recent report, covering the year 2012, shows an annual service growth of 7.5%, as measured in daily service departures,
the second-highest rate in the survey’s 15-year history. In addition, ridership is also on an impressive upward trajectory and annual boardings now exceed the number served by airlines.

Innovative service offerings
It’s also a vibrant industry, with many innovative curb-side services offered by BoltBus, Megabus, the so-called “Chinatown” services in the Northeast and other recent start-up carriers, a segment that grew in the most recent annual survey by more than 30%. Part of this growth is represented by new services from traditional companies, such as Greyhound Express and Peter Pan Express, which are both responses to the new demand.

Ad Loading...

Some of the forces that are driving the intercity bus growth are the same driving other modes, such as less automobile use, the aging of the population and the desire of many in the millennial generation to have more transportation options than those that come with owning a car.

These are trends that seem to be more than what can be explained by the recent recession, because they started before it and have continued after the recovery began. What is also driving this mode’s growth is what drives Amtrak’s growth: the greater freedom offered, including fewer boarding hassles and the ability of passengers to use new personal technology in ways that airlines have been unable to provide in recent years.

Very little done for industry
Although many in the U.S. Department of Transportation and Congress are beginning to take notice of these trends, very little was done in either of the major transportation bills that were passed since the recession, the Recovery Act and the two-year surface transportation authorization.

To its credit, the feds have begun to address safety concerns in this industry, but only after a spate of high-profile accidents and traffic-related issues that have been created by operators in some cities.

This year, Congress and the president have another chance to more fully integrate intercity bus services into a national transportation policy as the current authorizing legislation expires at the end of September. The focus should not simply be in greater safety enforcement; a larger vision of better mobility choices, including intercity bus services, must be part of the next bill.

Subscribe to Our Newsletter

More Management

A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Ad Loading...
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
A red, white, and blue graphic with an image of a rail line in NYC and text reading "Surface Transportation Bill Moves Forward."
Managementby Elora HaynesAugust 6, 2026

House Surface Transportation Bill Advances as Transit Funding Debate Intensifies

A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.

Read More →
Ad Loading...
ManagementAugust 5, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →