News and stories by Ben Whitaker

Ben Whitaker

Head of Innovation, Masabi

Ben Whitaker is head of innovation for Masabi.

The Case for Outcome-Based Procurement in Transit

The Case for Outcome-Based Procurement in Transit

July 12, 2017

Would you buy cash-handling services and dictate to the security firm what type of armored truck and cash counters to use? By the same logic, why would you buy an innovative transit product or platform and mandate how the vendor designs the technology? You likely would not — and why would you?

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