April 15, 2010 - From the Editor's

Forgetting Customer Service?

Above and beyond, customer service is the backbone of the public transportation industry as it strives to lure riders from their own vehicles. With budget cuts spreading transit agencies even thinner, one side-effect that may be getting overlooked is the industry's dedication to customer service.
April 9, 2010 - Safety Corner

'Five Alive' - Steps To Bus Stop Safety

Throughout my 33 years with New York City Transit, beginning as a bus operator and ending as the director of the safety and training division, dept. of buses, bus stops have been my "bread and butter." Hence, safe and proper bus stop entry/departure and passenger boarding/alighting are top priorities for me.
March 12, 2010 - From the Editor's

How are you addressing paratransit?

With fare hikes and service cuts becoming close to inevitable for mass transportation systems, senior citizens and the disabled seem to be taking the brunt of the blow.
February 5, 2010 - From the Editor's

Where will high-speed rail funds come from?

Last week, President Obama and Vice President Biden announced $8 billion in awards for 13 high-speed rail projects that will impact 31 states around the nation, as well as a reassurance for the continued pledge of more funds in the future.
January 21, 2010 - From the Editor's

Motorcoach community helps with disaster relief

Both this week and last week, the American Bus Association (ABA), United Motorcoach Association (UMA) and ABC Companies all announced that they are contributing to relief efforts for the victims of the Haiti earthquake
January 15, 2010 - From the Editor's

Administration an ally to transit

This week, U.S. Transportation Secretary Ray LaHood and Federal Railroad Administrator Joseph Szabo announced safety regulations requiring Positive Train Control (PTC) technology to be installed on major rail lines around the nation, as well as commuter and intercity passenger rail routes.
December 18, 2009 - From the Editor's

Operations or Projects: Which is more important?

On Wednesday, the U.S. House passed a $154 billion jobs bill, or what’s being called a second stimulus package, by a vote of 217 to 212. The package is not expected to be taken up by the Senate until early next year, but if it goes through, public transportation will likely have another pool of funds to draw from, since the current bill enables large transit systems to use 10 percent of the $6.15 billion in formula funding for operations. It also includes $800 million for Amtrak.
December 3, 2009 - From the Editor's

Fighting harassment on transit systems

At a recent joint hearing of three New York City Council committees, – Transportation, Women’s Issues and Public Safety – the New York Police Department (NYPD) and Metropolitan Transportation Authority officials spoke about the cry from its riders for more prevention and enforcement of sexual harassment.
November 12, 2009 - From the Editor's

Are fare hikes inevitable?

This week, Chicago Transit Authority was able to stave off hiking fares thanks to a $166 million loan, which includes $15 million over two years in debt payments from the local government.
October 22, 2009 - From the Editor's

Does sleep apnea exist in public transit?

This week, the National Transportation Safety Board delivered a safety recommendation to the Federal Motor Carrier Safety Administration urging them to implement a program to identify commercial drivers at high risk for obstructive sleep apnea and require those drivers to provide medical certification that they have been evaluated and, if necessary, effectively treated before being granted unrestricted medical certification.

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