Blogs

November 4, 2016 - Transit Dispatches

Ridesharing: A Revolution in Transportation for Healthcare

One pioneer in the healthcare transportation segment, One Call Care Management (“One Call”), is harnessing the power of ride-sharing technology in order to eliminate the issues that have historically plagued this area of the market, while also providing a better overall experience for the patient and the payer.

November 2, 2016 - Transit Dispatches

'Partnering' with employees, customers key to advancing transit's safety culture

A goal of SEPTA’s safety initiatives is to have customers and employees take the messages presented by the authority’s safety personnel back to their homes, their workplaces and communities to help the agency's safety culture evolve and grow.

October 25, 2016 - Transit Dispatches

How the media, transit agencies, and planners should be talking about BRT

...as a transportation planner who has worked on bus rapid transit-style systems in the greater Washington region, I’ve noticed a disconnect in the public’s expectations versus the reality of the systems they’re getting. It got me wondering: do people have an accurate picture of what BRT means or the benefits the systems provide? During public-planning sessions, I’ve heard a lot of feedback on BRT. The gist is, “That’s really nice that the bus is a different color and the station platform is fancy, but I just want it to be on time.”

October 12, 2016 - Safety Corner

The Power of Collaboration to Promote Safe Bus Operations

Years ago, I was with Louie Maiello when someone walked over and asked him for some advice: “We’re having problems with people remembering to secure the bus before they leave their seat. Do you have any advice? How can we get them to remember?” Without missing a beat, Louie said “PIN it.” The advice seeker happened to be a veteran mechanic, so he understood and walked away to resume his work. I stood there for a while scratching my head. Pin it?

September 26, 2016 - Transit Dispatches

'See Something, Say Something' is Key Anti-Terrorism Tool for Transit

After acts of terrorism — domestic or international — law enforcement agencies are almost always asked: “How are you ‘ramping up’ your security efforts?”

September 16, 2016 - Safety Corner

Bus Collisions and the Fully-Equipped 'Medicine Cabinet'

Diagnose, Prescribe & Follow-Up, are the usual doctor’s actions that are utilized when visiting the doctor’s office for whatever is ailing us. This formula should also apply within your training department with regard to the ailment of Bus Collisions.

September 14, 2016 - Transit Dispatches

How billions of dollars in transportation spending can transform our communities

Billions of taxpayer dollars are spent buying buses and railcars every year. Although the national unemployment rate has declined since the Great Recession, for low-income families and communities of color, the unemployment rate remains in the double-digits and good, family-supporting jobs can’t come fast enough. We need strategies that revive U.S. manufacturing and other industries that can create the kind of jobs we want.

August 31, 2016 - Green Views

How to pick the right sustainability ratings certification for your transit agency

Rating systems have become the currency of sustainability. The right sustainability ratings system provides an important third-party verification of your agency’s commitment to creating facilities that reduce carbon emissions, save water, create healthier work environments for your employees and have a positive impact on the communities they serve.

August 17, 2016 - Transit Dispatches

SEPTA Pulls Out All the Stops to Transport DNC Attendees

The recently adjourned 2016 Democratic National Convention put Philadelphia in the national — and international — spotlight once again. For the third time in four years, the Southeastern Pennsylvania Transportation Authority transported thousands of visitors to the City of Brotherly Love and its surrounding counties. As with the U.S. Open in 2013 and the World Meeting of Families and Papal Visit in 2015, public transit was a key component for all event activities.

August 9, 2016 - Safety Corner

Zen and the Art of Bus Driving

If we encourage our operators to treat operating a bus as a shift-long Zen moment, we may be able to reduce preventable crashes by a significant amount. The “Zen Operator,” who drives precisely at all times, is also less stressed. The Zen Operator flows through difficult, tight situations easily and their body language and vibe give passengers a sense of confidence. The operator whose passengers have a white-knuckle death grip on the back of the seat in front of them is not practicing “Zen Bus Operation.”

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