Are ‘Automatics’ a part of your bus operator training program?

August 10, 2012
Curb jumping. Heavy braking. Excessive speed. Dangerous action. These words are sometimes utilized and documented by training bus instructors when evaluating a trainee. Having these words appear early on in a training program is not rare; it’s when the training nears its end and these words are still being used on the trainee’s evaluation forms that should cause concern.

Finalizing bus stop placement

July 5, 2012
In my last blog we discussed bus stop placement pros and cons. Last week I received an email regarding mid-block bus stops and how to make these stops as safe as possible. Servicing bus stops in mid-block and after right and left turns will be covered here. I will also review boarding and alighting of customers.
June 8, 2012

Bus Stop Placement, Pros and Cons

While at the coffee bar, I was approached by a transit professional who asked where I thought it was safer to place bus stops, at the nearside or farside of an intersection? We agreed that agencies, over the years for safety reasons, have been favoring the farside bus stops as opposed to the nearside stops.
May 4, 2012

In the still of the night

Greetings! I would like to answer the following question sent to me and thank the transit professional for doing so: "Just this week, we have had three bus accidents. One type of ‘repeater accident’ has been occurring in the garage involving the driver’s left rear side of our 45-foot [bus]. When turning right, the left rear driver’s side swings out and catches the roof support pole. The last two accidents took out the rear side glass. I need some preventive ideas.”
April 11, 2012

Obtaining benefits with bus simulator supplemental training

Understanding how to blend simulator supplemental training into an existing training curriculum will most definitely lead to favorable results and positive benefits to a training program. Attempting to build a curriculum around the simulator is a mistake.
March 1, 2012

Urban and rural transit, different yet similar

National RTAP and its partner organizations, the FTA and the National Tribal Transit Association, will sponsor a national conference on March 18 to 21, 2012 at the Radisson, Fort McDowell Hotel near Scottsdale, Ariz.
February 3, 2012

Bus operator training - fair and balanced

When considering whether to make an exception in your bus operator training program to provide "extra training" (beyond what the training program offers) to a trainee who may have been close to qualifying but failed to, be warned that this can open the door to a flood of others who were terminated now demanding the same courtesy applied to them.
January 6, 2012

Performance management and the role of the simulator instructor

From the 'Bus Barn' this month arises two very important concerns regarding the use of bus simulator supplemental training: performance management and speed control. During the past year, I had the pleasure of visiting and conducting several train the trainer sessions at transit agencies in North America and Canada. I was pleased to see the passion among the trainers, as this is a necessary ingredient.
November 4, 2011

Customer service, but not at the expense of safety

'Driver, can you drive faster?' 'Why are you driving so slowly?' 'The traffic signal is green, why are you staying in this bus stop?' Have you ever made any of these statements to a bus operator? Although to some it's hard to believe, bus operators have a schedule that they must safely adhere to, to the best of their ability.
September 30, 2011

'Missing the Boat' With Your Transit Simulator?

Simulator training within the 'transit industry' is unique in its application as an affordable and necessary option. Those of you who feel that teaching bus operator basic skills on a simulator cannot be done are missing the boat! You are short-changing yourself and your operators. I firmly believe that basic skill development is its primary function and the most effective way to utilize your simulator when dealing with new hires.

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