American transportation policy is hardly coherent anymore, with projects and policies taking off in different directions.
Ever since the Obama Administration announced billions of dollars to upgrade or build a new passenger rail network, it created glee in some parts of the country and resistance in other parts.
Some projects appear to be going it alone, while others are begging for more help.
Who is leading the charge for a national network, or is it an everybody-for-themselves kind of effort? It really is comical to see the sudden flurry of funds being made available ending up as parochial projects, with no vision of a network coming together.
In case you missed it...
Read our METRO blog, "Commuter transit effectiveness ranked as need only grows" here.
There is an epidemic of safety accidents, absenteeism and high turnover among transit’s front line employees and it’s bleeding the transportation industry billions of dollars. But the inoculation may be closer than you think. Employee engagement is the best immunization for what’s ailing the industry.
Video surveillance technology is a vital component to transit and rail operations as agencies recognize the value such solutions offer. A comprehensive system does more than deliver high quality video and audio recordings. Supporting data and software tools increase the efficiency of agencies’ video management operations, substantiate liability claims and investigations, and promote safety for both passengers and operators alike.
In case you missed it, Pope Francis visited America — and was followed by hundreds of thousands of pilgrims during his stops in Washington, D.C., New York City and Philadelphia. It’s fitting, given Pope Francis’ penchant for public transportation, that transit played a key role in taking the masses to papal visit activities.
A transit authority’s website, contact center tools and social media are all critical touch points for customers as they engage with transit agencies. At this stage in the relationship, the focus should be on informing and educating prospective customers so they have the incentive to provide their demographic information (e.g. email address, cell phone number, social media contact, etc.).
Typically, when riding the rails in the Philadelphia region, Southeastern Pennsylvania Transportation Authority customers can purchase daily, weekly or monthly passes — even onboard tickets — for their journeys. But the weekend of Sept. 26 to 27 will be far from a typical weekend in Philadelphia — Pope Francis will be in town, along with an estimated 1.5 to two million people attending public events along the city’s Benjamin Franklin Parkway.