What a week for the East Coast! First, the region was rocked by a "surprise" 5.8 earthquake, now it is looking in the eye of Hurricane Irene — a "once-every-100-years event," which is expected to impact from down south in the Carolinas all the way up to Maine.
Through it all, public transportation has been there and plans to continue to be there to transport customers and help provide evacuation efforts.
The preparedness of these agencies reminds me of a conversation I had with a CEO from a California public transportation agency when I first started on METRO Magazine. He told me that his agency has to be prepared for anything and everything, especially in the wake of 9/11, the London subway bombings, as well as the ever-looming prospect of natural disasters such as earthquakes.
The best way to be ready, said this CEO, was to devise a plan, practice it and be ready to calmly execute that plan when it's time. Already, in cities including New York and Baltimore, transportation agencies are on alert and putting their emergency plans into effect in preperation for this weekend's hurricane.
What this week's course of events proves, though, is we never know when something out of the ordinary is going to happen. Is your agency ready for the "big one," whatever it may be?
In case you missed it...
Read our METRO blog, "'Protestors bring transit, civil liberties to forefront'" here.
Billions of taxpayer dollars are spent buying buses and railcars every year. Although the national unemployment rate has declined since the Great Recession, for low-income families and communities of color, the unemployment rate remains in the double-digits and good, family-supporting jobs can’t come fast enough. We need strategies that revive U.S. manufacturing and other industries that can create the kind of jobs we want.
The recently adjourned 2016 Democratic National Convention put Philadelphia in the national — and international — spotlight once again. For the third time in four years, the Southeastern Pennsylvania Transportation Authority transported thousands of visitors to the City of Brotherly Love and its surrounding counties. As with the U.S. Open in 2013 and the World Meeting of Families and Papal Visit in 2015, public transit was a key component for all event activities.
Everywhere, evidence reveals how we’re moving into a less-consumptive, sharing-based society. Whether it’s people’s homes, torrent files or a car ride downtown, sharing is in. As environmentally conscious and economically prudent reducers and re-users, millennials are choosing non-traditional forms of transportation. This behavior has already had a huge impact on the way the transit industry is planning for its future.
How do you replace the institutional knowledge and subject expertise of a 40-year employee? You do it through succession planning, which is especially necessary in the transportation industry where senior level managers often have well over 25 years’ experience.
Lao Tzu, the famous tactician and the author of "The Art of War," wrote “To lead people, walk beside them.” As leaders, we sometimes forget to step outside of our own job duties to understand the unique needs and perspective of our workforce. With the many vital roles we play each day to keep our companies running, we may think our time is too scarce to walk beside our most entry level workers. It's a belief that has resulted in many organizations’ lowered morale and catastrophic financial losses.