OCTA CEO: Employee development essential in challenging times

Posted on November 30, 2011 by Will Kempton

“Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him.”  – Dwight D. Eisenhower

Eisenhower said it well when he used this metaphor to describe the men and women who actively protect the freedom of the greatest nation on earth.

Nearly 26 million Americans alive today have served in the military. That includes 71 individuals employed at the Orange County Transportation Authority (OCTA).

This month, to commemorate Veterans Day, OCTA hosted a ceremony honoring our employees who have spent time in the military. The event recognized coach operators, maintenance workers and administrative employees who served in the Army, Navy, Air Force, Marines and Coast Guard.

The event was an opportunity to reflect and also to thank those who have served bravely in the U.S. armed forces. These men and women are continuing their commitment to public service as employees at OCTA. They have made the transition from the military to serving the people of Orange County as well as their fellow OCTA employees.

Honoring and recognizing our employees, both veterans and others, shouldn’t just happen once a year. We must take an active role in developing and retaining our workforce.

This is especially important in light of the current economic turmoil. Our employees, just like employees in the private sector, have made many sacrifices in recent years. Hiring and wage freezes are commonplace, layoffs have taken place and service levels have suffered.

As an industry, we have to find unique ways to retain our employees and attract top talent to ensure we are providing a high-quality service to the public. Through programs such as the Veterans Day event, we can engage our workforce, letting them know they are appreciated.

OCTA has numerous programs in place to develop and recognize our employees, including a newly launched Leadership Development Academy, a program to train those who will be stepping into executive management positions in the future. We also have a formal mentoring program that pairs employees and encourages development at all levels of the organization.

I also strongly believe in fostering positive employee morale and building camaraderie among administrative and transit personnel. We do this through events like softball, basketball and flag football competitions, and my personal favorite, a 5-mile race vs. our neighboring transit agency Los Angeles Metro. As an aside, I am pleased to report that OCTA recently won the event this year, sending the loser’s trophy back to MTA.

Just as President Eisenhower said we can not lie down on the tracks and wait for the train of the future to run us over, we must find ways to empower, retain and attract employees who will carry on the future of our transportation agencies.

In case you missed it...

Read our METRO blog, "'A tale of transit in two cities" here.

View comments or post a comment on this story. (0 Comments)

More Transit Dispatches Blog Posts

August 17, 2016

SEPTA Pulls Out All the Stops to Transport DNC Attendees

The recently adjourned 2016 Democratic National Convention put Philadelphia in the national — and international — spotlight once again. For the third time in four years, the Southeastern Pennsylvania Transportation Authority transported thousands of visitors to the City of Brotherly Love and its surrounding counties. As with the U.S. Open in 2013 and the World Meeting of Families and Papal Visit in 2015, public transit was a key component for all event activities.

August 2, 2016

How Will the Sharing Economy Affect Public Transit?

Everywhere, evidence reveals how we’re moving into a less-consumptive, sharing-based society. Whether it’s people’s homes, torrent files or a car ride downtown, sharing is in. As environmentally conscious and economically prudent reducers and re-users, millennials are choosing non-traditional forms of transportation. This behavior has already had a huge impact on the way the transit industry is planning for its future.

June 15, 2016

'AIM-ing' High for Succession Planning in the Transportation Industry

How do you replace the institutional knowledge and subject expertise of a 40-year employee? You do it through succession planning, which is especially necessary in the transportation industry where senior level managers often have well over 25 years’ experience.

June 8, 2016

4 Things Every Transit Leader Should Know About Their Front Line

Lao Tzu, the famous tactician and the author of "The Art of War," wrote “To lead people, walk beside them.” As leaders, we sometimes forget to step outside of our own job duties to understand the unique needs and perspective of our workforce. With the many vital roles we play each day to keep our companies running, we may think our time is too scarce to walk beside our most entry level workers. It's a belief that has resulted in many organizations’ lowered morale and catastrophic financial losses.

May 25, 2016

Changes to rolling stock rules threaten industry supply chain

In February, the FTA finalized its grant management requirements circular governing the administration and management of all FTA grant programs. This revision incorporates changes to these programs contained in both authorizations that have been enacted in recent years, the FAST Act and MAP-21. While some provisions the revised circular are welcome and needed because of enactment of these new laws, it also contains changes that are not only unnecessary but could threaten the industry’s health.

See More

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close