“Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him.” – Dwight D. Eisenhower
Eisenhower said it well when he used this metaphor to describe the men and women who actively protect the freedom of the greatest nation on earth.
Nearly 26 million Americans alive today have served in the military. That includes 71 individuals employed at the Orange County Transportation Authority (OCTA).
This month, to commemorate Veterans Day, OCTA hosted a ceremony honoring our employees who have spent time in the military. The event recognized coach operators, maintenance workers and administrative employees who served in the Army, Navy, Air Force, Marines and Coast Guard.
The event was an opportunity to reflect and also to thank those who have served bravely in the U.S. armed forces. These men and women are continuing their commitment to public service as employees at OCTA. They have made the transition from the military to serving the people of Orange County as well as their fellow OCTA employees.
Honoring and recognizing our employees, both veterans and others, shouldn’t just happen once a year. We must take an active role in developing and retaining our workforce.
This is especially important in light of the current economic turmoil. Our employees, just like employees in the private sector, have made many sacrifices in recent years. Hiring and wage freezes are commonplace, layoffs have taken place and service levels have suffered.
As an industry, we have to find unique ways to retain our employees and attract top talent to ensure we are providing a high-quality service to the public. Through programs such as the Veterans Day event, we can engage our workforce, letting them know they are appreciated.
OCTA has numerous programs in place to develop and recognize our employees, including a newly launched Leadership Development Academy, a program to train those who will be stepping into executive management positions in the future. We also have a formal mentoring program that pairs employees and encourages development at all levels of the organization.
I also strongly believe in fostering positive employee morale and building camaraderie among administrative and transit personnel. We do this through events like softball, basketball and flag football competitions, and my personal favorite, a 5-mile race vs. our neighboring transit agency Los Angeles Metro. As an aside, I am pleased to report that OCTA recently won the event this year, sending the loser’s trophy back to MTA.
Just as President Eisenhower said we can not lie down on the tracks and wait for the train of the future to run us over, we must find ways to empower, retain and attract employees who will carry on the future of our transportation agencies.
In case you missed it...
Read our METRO blog, "'A tale of transit in two cities" here.
It is the early 2000s, and as the sun rises over Southern California, most people are still fast asleep. Kristian Mendoza, however, is up and getting ready for work. He doesn’t have to be in until eight, but his commute can sometimes take up to an hour-and-a-half each way. This job pays so little that he can barely afford the gas to commute to it, let alone provide the time and care he would like for his two young children.
One pioneer in the healthcare transportation segment, One Call Care Management (“One Call”), is harnessing the power of ride-sharing technology in order to eliminate the issues that have historically plagued this area of the market, while also providing a better overall experience for the patient and the payer.
A goal of SEPTA’s safety initiatives is to have customers and employees take the messages presented by the authority’s safety personnel back to their homes, their workplaces and communities to help the agency's safety culture evolve and grow.
...as a transportation planner who has worked on bus rapid transit-style systems in the greater Washington region, I’ve noticed a disconnect in the public’s expectations versus the reality of the systems they’re getting. It got me wondering: do people have an accurate picture of what BRT means or the benefits the systems provide? During public-planning sessions, I’ve heard a lot of feedback on BRT. The gist is, “That’s really nice that the bus is a different color and the station platform is fancy, but I just want it to be on time.”
After acts of terrorism — domestic or international — law enforcement agencies are almost always asked: “How are you ‘ramping up’ your security efforts?”