As we close the book on 2011 at Orange County Transportation Authority (OCTA), we’re gearing up for a busy year as we push to deliver projects, create and sustain jobs and advocate for legislation that will provide sustainable transportation funding.
Here is a snapshot of what is on the radar for 2012:
1. Congress tackling a federal transportation bill:
Congress has passed numerous continuing resolutions since SAFETEA-LU expired in 2009. However, moving forward we need legislation that provides the necessary funding to take our transportation systems into the future. As our leaders in Washington consider how we are going to fund improvements over the next decade, they also must make necessary changes to stretch the limited dollars available.
Breaking Down Barriers, a national initiative led by OCTA, includes proposals that can expedite project delivery without sacrificing the environment. The proposals work together, focusing on outcomes, performance and efficiency to accelerate the creation of jobs, and in the process, save dollars. Congress needs to ensure process changes, such as those identified in the Breaking Down Barriers initiative, are included in any federal transportation bill.
2. Integrating intercity rail service:
Commuter rail in Southern California has seen consistent growth throughout the last decade. With three operators traveling the same tracks, it can be a challenge for customers to simply get from point A to B and back again. The logo on the locomotive is less important than finding the most efficient way to move people.
Each of the rail operators providing service between San Luis Obispo and San Diego has its own timetable, pricing and marketing efforts. This can lead to confusion among existing riders and discourage new riders. We are actively working with the local agencies along the rail line to attain local control of intercity rail service. This will help further our shared goals of consolidated timetables, integrated marketing efforts and development of a unified pass program to create a seamless rail system for passengers.
3. Completing a comprehensive rail safety enhancement program
Since 2009, OCTA has been working with the cities along the rail line in Orange County to enhance rail safety. The $85 million program – one of the most comprehensive nationwide – is enhancing infrastructure at 50 crossings along 42 miles of track in Orange County.
The program has a dual advantage for Orange County. Most importantly, it improves safety at the railroad crossings by upgrading warning devices, coordinating traffic signals, adding gate arms and pedestrian gates, and extending medians. The enhancements also allow cities to apply for quiet zone status with the Federal Railroad Administration, meaning trains no longer blow their horns unless in an emergency.
4. Implementing bus service changes that maximize resources:
In a county of 34 cities, with significant differences in housing density and employment centers, OCTA is exploring innovative service options to complement the diverse makeup of our county and stretch limited tax dollars further.
This coming year, we will implement pilot projects from our Transit System Study to test what works best in delivering service to each area while managing the taxpayer’s dollars more efficiently. Pilot projects could include call-n-ride, circulators serving specific communities and connecting to major transfer points and flex routes, similar to fixed-route service but buses deviate from the set schedule on request.
5. Accelerating project delivery:
OCTA is working on a plan to accelerate construction projects in the Measure M program, the local half-cent sales tax for transportation improvements.
The work will take advantage of a favorable bidding market, create more jobs and deliver on promises to voters more quickly.
Finally, I'd like to offer all you my best wishes for a safe and happy new year.
In case you missed it...
Read our METRO blog, "BRT sees success, while rail suffers assault," here.
There is an epidemic of safety accidents, absenteeism and high turnover among transit’s front line employees and it’s bleeding the transportation industry billions of dollars. But the inoculation may be closer than you think. Employee engagement is the best immunization for what’s ailing the industry.
Video surveillance technology is a vital component to transit and rail operations as agencies recognize the value such solutions offer. A comprehensive system does more than deliver high quality video and audio recordings. Supporting data and software tools increase the efficiency of agencies’ video management operations, substantiate liability claims and investigations, and promote safety for both passengers and operators alike.
In case you missed it, Pope Francis visited America — and was followed by hundreds of thousands of pilgrims during his stops in Washington, D.C., New York City and Philadelphia. It’s fitting, given Pope Francis’ penchant for public transportation, that transit played a key role in taking the masses to papal visit activities.
A transit authority’s website, contact center tools and social media are all critical touch points for customers as they engage with transit agencies. At this stage in the relationship, the focus should be on informing and educating prospective customers so they have the incentive to provide their demographic information (e.g. email address, cell phone number, social media contact, etc.).
Typically, when riding the rails in the Philadelphia region, Southeastern Pennsylvania Transportation Authority customers can purchase daily, weekly or monthly passes — even onboard tickets — for their journeys. But the weekend of Sept. 26 to 27 will be far from a typical weekend in Philadelphia — Pope Francis will be in town, along with an estimated 1.5 to two million people attending public events along the city’s Benjamin Franklin Parkway.