Last month, for a story that’s coming out in our June issue, I spoke with managers of rural transit agencies in Maine, Vermont and Minnesota. I wanted to get a better idea of how these systems differ from the urban ones we report on all the time. I asked about their operations, the technology they’re using to be more efficient, and the challenges they struggle with and how they’re coping with them.
While people seeking transportation in rural areas may be slightly different than urban transit riders in that more of them need medical transportation and tend to be captive riders — they can’t afford a car and distances between places are too far for biking — many of the issues that rural systems contend with are the same: rising fuel costs, funding and increasing demand, particularly for paratransit service.
Often, after wrapping up a story, I find a topic stays with me, and I wish I could go back and expand on a story, or continue to explore it from a different angle that might be of more interest to readers, or attract different readers. I’ll find more information that would have been perfect to include in that story I just turned in.
This time around, I came across a story from Oregon Public Broadcasting about some ways that rural transit systems in the Pacific Northwest are getting creative with their services to draw more riders, including starting a route to a winery and equipping buses with ski racks for winter trips to the slopes. There was also a story from Vermont Public Radio about a collaboration between Addison County Transit Resources and Chittenden County Transportation Authority to create a commuter route through a rural area. If I had more time, I would have liked to have found out more from these agencies about their projects.
This is a topic that I will be delving into further with not only a feature in the fall, but also our upcoming paratransit survey. While it may not seem to be directly related, many rural systems have a large paratransit component that is continuing to grow. If you are a paratransit operator, look for our survey to arrive in your inbox very soon. I hope to find out as much as I can for both of these stories and if you have any insights or ideas, I would love to hear from you.
In case you missed it...
Read our METRO blog, "Lights! Camera! Transit!" here.
Agencies that use Twitter to respond to users’ complaints or answer questions get more positive Twitter reaction and more civil discourse online, according to Lisa Schweitzer the author of a recent study analyzing tweets of public transit agencies. “It’s about the marketing potential of social media — a lot of public transit agencies are simply tweeting their problems to the world by blasting out late service announcements. That’s not a good use of Twitter,” she says. “Transit agencies can influence the tone of the discussion by interacting with patrons online,” Schweitzer explains. “It gives people something to respond to, and it reminds people that somebody is listening.”
Usually by early January, I will hopefully have taken down the last of our holiday decorations and eaten or given away the remaining sweets that have become a part of my regular diet during the month of December. Then, of course like most people, I’ll think about ways I want to improve myself for the coming year. Whether it be exercising more (walking from the parking lot to my office doesn’t count), eating less ice cream or managing my email better. The latter practice alone would help improve my efficiency at work immensely. I’m sure you probably feel the same way.
A new National Resources Defense Council (NRDC) study solidifies what the American Public Transportation Association’s (APTA) Transit Savings Report has been telling us for years now: riding public transportation can save users money.
June 20 will mark the 8th annual National Dump the Pump Day sponsored by the American Public Transportation Association, in partnership with the Sierra Club and the Natural Resources Defense Council.
Driving a bus never looked easy. Living in California and being stuck in my car as much as I am, I’ve always had tremendous respect for the men and women who operate buses on a daily basis. So, when the call came that I would get my shot to drive in Sunday’s APTA Bus Roadeo, I was both excited and nervous.