What had been a rite of passage for young people — getting a driver’s license — isn’t as high a priority as it once was. According to a recent study by the Frontier Group and the United States Public Interest Research Group Education Fund, the percentage of people between the ages of 20 and 34 without a license increased more than 5% (from 10.4% to 15.7%) from 2000 to 2010.
And, as the number of license-less people rose, the idea of living in an area with access to public transportation grew for people within that age range. A 2011 survey by the Urban Land institute found that those in between the ages of 18 and 29 were “at least 25% more likely than older populations to highly value having bus routes and rail lines within walking distance of their homes.”
Younger people are heading to urban areas where they can easily hop on a bus, train or trolley. In Philadelphia, the Pew Charitable Trusts’ 2012 update to last year’s “State of the City” study found that from 2000-2010, the number of people between the ages of 20 to 34 living in the city increased by 50,300 people over the previous decade.
Some members of “Generation Y” moving to Philadelphia from the suburbs for school and work may have never taken public transportation. This spring, the Southeastern Pennsylvania Transportation Authority (SEPTA) began courting this next generation of riders. Focus groups that SEPTA conducted with individuals in the coveted 18 to 34 age range identified topics such as safety, cleanliness, ease of use and affordability as issues that most concern younger customers. But instead of SEPTA telling potential customers why they should ride, the agency let their peers do the talking.
In the “I SEPTA Philly” campaign’s commercials, current riders between the ages of 18 to 34 talk unscripted about using the system and the issues raised in the focus groups. The accompanying iseptaphilly.com website, Internet and radio advertising, and social media initiatives are geared to make younger, new riders feel more comfortable with using SEPTA. The idea is to make SEPTA a verb in the Generation Y vocabulary — “I SEPTA to the restaurant”; “I SEPTA to the ballpark”; “I SEPTA to the concert.”
The agency is also asking riders to populate the campaign’s website themselves by submitting their own public transit stories — experiences riding the system, anecdotes about public transportation or tips for new riders. Customers can film and upload their own clips or record one at a variety of events held throughout Philadelphia over the summer. The best submissions will be entered in a contest to win prizes ranging from SEPTA passes and concert tickets to a trip to Las Vegas.
Customers always have SEPTA stories and feedback to share, whether it be a positive experience, constructive criticism or an idea on how to make the system easier to navigate. The iseptaphilly.com website and the contest provide riders with a new platform for telling others about SEPTA and public transit — a platform that is built for the next generation.
The benefits of using public transit are many — environmentally friendly, less stressful than driving and no time wasted sitting in traffic, to name a few. For commuters in cities like Philadelphia, Los Angeles and Montreal, there are even more advantages for using transit — discounts at local businesses for using bus/train/trolley passes.
Ask commuters who drive between Houston and Dallas almost every day and see what they have to say. They are known as “super commuters” – the nearly 50, 000 people traveling back and forth between the two cities at least once a week. That number will increase as the growth in Texas continues to climb. Super commuters and other drivers want another solution to Texas’ traffic-clogged highways. Enter the Texas Central high-speed rail project...
For many college engineering and architecture students, it’s probably a good bet that they have not given much consideration to careers in public transportation. Members of the SEPTA's Engineering, Maintenance and Construction Division have worked closely with Philadelphia-area university students to introduce them to job opportunities in the realm of mass transit.
When it comes to communicating that people have transportation options besides their own drive-alone cars, the transit industry is getting its lunch handed to it, and has been for decades. It must face that it’s a fringe player that wants to become mainstream. And it’s not getting any easier. While we hear so many great stories about options presented by bikeshare systems and technology and Uber, the fact remains that people are buying cars more than ever.
Winter Storm Jonas socked Philadelphia with 22.4 inches of snow in January. In some areas of the five-county SEPTA service region, snowfall totals were well over two feet. As a result of forecasted high winds, zero visibility and significant snow, SEPTA suspended service on all modes — with the exception of the Market-Frankford and Broad Street subway-elevated lines, its two busiest routes — beginning at 4 a.m. on Saturday, Jan. 23.