Tapping the private sector to grow public transit service

Posted on July 24, 2013 by Joel Volinski - Also by this author

Last month I posted a piece on the various ways transit agencies are partnering with other public agencies that result in increased ridership, revenue and service. Public partners have included universities, local schools, social service agencies, downtown development authorities, and cities and counties among others. Transit agencies have also been active in entering partnerships with private entities with similar results as noted below:

  • Fourteen different entities have partnered with the Greater Cleveland Regional Transit Authority to provide $3.6 million over three years for an expanded downtown rubber tired trolley service.  
  • SamTrans in the San Francisco Bay area has a Shuttles Program that provides the “last mile” to link rail stations with business parks, hospitals, schools and other major employers. Typically, employers pay 50% of the costs, various government grants pay 25% and SamTrans pays 25%.  
  • In Portland, Ore., businesses have taxed themselves via a local improvement district and donated land for light rail system amenities provided by TriMet.
  • The Centre Area Transportation Authority, not being able to initiate a U-Pass program at Penn State, has developed a similar program through off-campus student housing complexes. CATA currently contracts with 15 apartment complexes, each of which includes pre-paid transit passes as one of the amenities they offer their tenants.
  • The North County Transit District has partnered with a local hospital to increase frequency on route 353 to serve as a shuttle between two hospital facilities. The hospital pays NCTD approximately $90,000 per year for increased service on the route.  


Rochester-Genessee Regional Transportation Authority
Rochester-Genessee Regional Transportation Authority
There are three transit agencies that have taken additional steps to work with private partners to expand service or help cover the cost of existing service. The Rochester-Genesee Regional Transportation Authority (RGRTA) in New York dedicates two full-time positions to “Business Development” which involves finding new partners to help fund transit services that would not ordinarily be provided in certain areas. Many public and private organizations build new facilities in areas outside of the more dense urban core in order to save development costs, but in so doing, they deprive employees and customers of the ability to reach them by public transportation. RGRTA is a fiscally constrained agency that cannot serve every street and every destination in the greater Rochester area.

To serve new markets at no or low additional cost to the transit agency, RGRTA’s two business development sales professionals invest time in meeting with institutions, such as customer calling centers, nursing homes, apartment complexes, supermarkets, health care facilities, technical schools, bingo halls and others that have located in places not currently served by transit. They discuss the possibilities of extending service to their locations, if those entities are willing to pay the costs associated with those new services. To date, that staff is finding that 20% of the organizations they meet with agree to pay for the additional transit service that would be required to serve their institution. The transit agency is earning as much through such agreements as they are through the fare box. In the meantime, the business development staff continues to meet with the Chamber of Commerce, the Kiwanis Club, the local Rotary Club and many other organizations in order to stay in the front of the minds of all the business interests in their community.

Chicago Transit Authority
Chicago Transit Authority
Similarly, the Chicago Transit Authority has partnered with Soldier Field, United Parcel Service (UPS), the Wrigley Co., and other attractions, hospitals and downtown business interests to allow these entities to provide subsidized service. CTA has begun renegotiating these contracts to decrease and/or eliminate the operating and overhead costs it incurs for such service. In addition, the CTA has established an official "Corporate Partnership Program” to promote corporate investment in its transit system. Benefits to the "Corporate Partner" include being promoted in CTA press releases, having the right to advertise on the CTA system, and having their name or logo incorporated into a CTA station name and signage.

Soldier Field. (C) City of Chicago.
Soldier Field. (C) City of Chicago.
In 2012, CTA launched an official program to sell the business naming and sponsorship rights to 11 of its stations. Current corporate partners include the Chicago Sun-Times and Miller Coors, which sponsor penny rides on the first day of school for Chicago Public School children and on New Year’s Eve for all riders on CTA, respectively. CTA’s agreement with Sun-Times Media Productions LLC is for three years plus a three-year option totaling $900,000 for the first three-year agreement and an additional $900,000 if an additional three-year agreement is entered. The agreement would cover out-of-pocket costs incurred by the CTA as a result of providing free rides to students.

CTA’s three-year (plus three-year option) sponsorship agreement with Miller Coors to provide free rides on New Year's Eve allows the company to advertise in stations and on fare cards sold in predetermined stations. The total contract value including option years is $1.4 million. CTA estimates a total of $154,000 in lost revenues on New Year's Eve every year, but this sponsorship agreement will result in an estimated $1.1 million in revenue for the CTA over six years.

On a smaller scale, the Fredericksburg Regional Transit Authority (FRED) in Virginia has also established a partnership program that invites public and private partners who make annual contributions or grants of $25,000 or more in cash or in kind to receive the following benefits:

  • Acknowledgment of their support on all FRED promotional materials.
  • Acknowledgment of their support at all FRED-sponsored public events.
  • VIP invitations to all FRED-sponsored events (e.g., ground breakings, ribbon cuttings, new service launches).
  • Invitations to all Public Transit Advisory Board meetings, where your voice can be heard.
  • Free system-wide ridership for all of their employees (upon presentation of a valid ID).

In some of the three cases noted above, new service, revenue and ridership result from the partnerships. In other cases, stronger bonds are formed with the public and private partners that serve the transit agency well in terms of their own relevance in their communities.

In case you missed it...

Read our METRO blog, "Reports Can Only Help Public Transit's Case."

View comments or post a comment on this story. (1 Comment)

More Transit Dispatches Blog Posts

January 27, 2016

How Wayfinding Tech Makes It Easy to Deliver Transit Info to Customers

Wayfinding — the science of navigation in public spaces and cognitive load — a term used to describe the intellectual pressure that is placed upon a person during decision making situations — are inextricably linked when discussing the successful use of a public transportation network and to understand how they work together...

January 20, 2016

Transportation Funding a Win for All

With more money from the federal level, transit agencies will be able to make crucial infrastructure fixes, replace vehicles and possibly dust off “wish list” improvements projects long-shelved due to lack of capital. The Southeastern Pennsylvania Transportation Authority knows what a difference government support of public transportation can make.

January 11, 2016

Tools for Diffusing Conflict with Public Transportation Passengers

As a behaviorist, a former crisis interventionist and violence prevention professional and student of martial arts, I am constantly asked by participants in trainings, “How do you manage hostile people, and stay safe?” While they patiently wait for me to teach them some “hardcore” karate chop, I always tell my participants that there is no right or wrong way, just more successful ways to handle people, if they are looking to avoid violence.

December 30, 2015

Experiencing two terrorist attacks personally...what are the odds?

On my way back from Paris on November 20, I thought what are the odds that someone was in Paris during the recent horrific terrorist attacks and in New York on 9/11 and watched in horror as the World Trade Center Towers came down? But that is just what happened to me

December 14, 2015

Passenger Etiquette: Taking Rudeness Out of the Ride

We’ve all been there — stuck behind the bus rider “oversharing” his or her phone conversation or next to the person who thinks a subway smorgasbord is a great idea. How does one handle unacceptable behaviors that seem to have become the norm? In September 2014, the Southeastern Pennsylvania Transportation Authority (SEPTA) introduced “Dude It’s Rude,” a direct message campaign that addresses passenger etiquette and quality of ride issues on all SEPTA vehicles.

See More

Post a Comment

Post Comment

Comments (1)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close