Among the most difficult tasks for a new student bus operator to perform on the training bus is a “right turn into a bus stop.” On a scale of one to five, with five being most difficult, I rank it a five. Right turns, in general, rank at the top of the list, but having to successfully enter a bus stop “immediately” after a right turn comes as a result of several instructional steps — demonstrated properly by the trainer.
Let's break it down:
Preparation for the turn should begin well before the bus arrives at the intersection where the turn will be conducted. Those followers of my blogs throughout the years are familiar with me stating the student should conduct a “mental snapshot” of the approaching intersection to determine what hazards might be in place. Work crews, barriers, unusual circumstances and so forth may cause the student to have to make several positioning moves to set up the right turn. This is true forward planning.
The all-important “setup” will determine whether the turn is made successfully. Having to back up due to incorrect setup of the turn is something that should not be encouraged. It is difficult enough navigating a bus forward.
Power steering, incorrect setup and improper utilization of bus mirrors, as well as a need to keep a schedule, (Remember — Safety, Service, Schedule) can and usually will lead to onboard injuries, mounting the curb with the right rear tires or pedestrian/vehicle/fixed object contact. The following hazards apply whether or not a right turn will be made into a bus stop or is simply a normal right turn:
- Those motorists immediately to the left of the bus that may attempt a sweeping right turn in front of bus and cause the student/operator to make an abrupt brake application leading to onboard injuries.
- Turning into a narrow two-way street, where left side clearance becomes an issue due to oncoming vehicles positioned close to the center lane divider. This can cause the student/operator to oversteer back to the right before adequate clearance has been achieved, causing right rear tires to mount curb and putting fixed objects and pedestrians in danger.
- Pedestrians crossing in front of bus from either side.
The best advice I can give is to not think “bus stop” entry until the decision is made the turn “is a go.” This is determined after ensuring proper right rear clearance is in place. “Walk” the bus around the corner covering the brake while scanning to ensure right rear curb/pivot clearance, then at this time think about the next maneuver; bus stop entry and positioning.
As the bus moves into the bus stop, determine the safest location for customers to alight and board. The bus should be positioned straight at the curb, and in those instances where the bus stop is obstructed and you must stop away from the curb, the bus kneeler must be deployed in your final stopping position. This should reflect a straight bus not angled with nose in and with the rear tucked in and not extending outward in the path of traffic.
In closing, this is a great exercise to bring into a supplemental training tool, such as a bus simulator. This will remove the threat of physical harm and allow for greater repetition to promote proficiency. With the simulator playing a crucial role in the mastery of an exercise, such as described above, the person who conducts the training is extremely important. Those agencies considering the purchase of a simulator will want to evaluate the qualifications of the instructor who will be training your staff how to use it effectively.
Having hands on experience with the type of vehicle that will be introduced with the simulator should be high on the list of a customer’s expectations. It would be for me. Your students, training staff and riding public deserve nothing less. If driving a 20- to 30-ton vehicle with “live” freight was that simple, then there would be no failures after training has completed.
Attempting to safely maintain a schedule, transporting customers, dealing with the environment, distracted pedestrians and more are just part of a mind-boggling set of job requirements and require only the best training. A simulator instructor should be at least as good as you are and nothing less. What do you know about that person? Find out whether they can maneuver a bus effectively before you get too far along with your purchasing efforts.
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Soon after reaching my 20th year in the transit industry, back in 1993, after a draining day of addressing routine bus issues, I would cross paths with another employee, who I always remember, seemed to be quietly “doing his own little daily gig.”
Years ago, I was with Louie Maiello when someone walked over and asked him for some advice: “We’re having problems with people remembering to secure the bus before they leave their seat. Do you have any advice? How can we get them to remember?” Without missing a beat, Louie said “PIN it.” The advice seeker happened to be a veteran mechanic, so he understood and walked away to resume his work. I stood there for a while scratching my head. Pin it?
Diagnose, Prescribe & Follow-Up, are the usual doctor’s actions that are utilized when visiting the doctor’s office for whatever is ailing us. This formula should also apply within your training department with regard to the ailment of Bus Collisions.
If we encourage our operators to treat operating a bus as a shift-long Zen moment, we may be able to reduce preventable crashes by a significant amount. The “Zen Operator,” who drives precisely at all times, is also less stressed. The Zen Operator flows through difficult, tight situations easily and their body language and vibe give passengers a sense of confidence. The operator whose passengers have a white-knuckle death grip on the back of the seat in front of them is not practicing “Zen Bus Operation.”
Ah, summer. Pool parties, barbecues, the smell of honeysuckle and the sight of lightning bugs. Or — a rise in crime, agitated riders seeking air conditioning, heat stroke, a new fiscal year, and the necessary, but unpopular, fare increases. However you view the summer months, with a direct correlation between high temperatures and increased crime, it's vital for transit leaders to be asking themselves, "Have we done everything possible to keep our people safe?"