Among the most difficult tasks for a new student bus operator to perform on the training bus is a “right turn into a bus stop.” On a scale of one to five, with five being most difficult, I rank it a five. Right turns, in general, rank at the top of the list, but having to successfully enter a bus stop “immediately” after a right turn comes as a result of several instructional steps — demonstrated properly by the trainer.
Let's break it down:
Preparation for the turn should begin well before the bus arrives at the intersection where the turn will be conducted. Those followers of my blogs throughout the years are familiar with me stating the student should conduct a “mental snapshot” of the approaching intersection to determine what hazards might be in place. Work crews, barriers, unusual circumstances and so forth may cause the student to have to make several positioning moves to set up the right turn. This is true forward planning.
The all-important “setup” will determine whether the turn is made successfully. Having to back up due to incorrect setup of the turn is something that should not be encouraged. It is difficult enough navigating a bus forward.
Power steering, incorrect setup and improper utilization of bus mirrors, as well as a need to keep a schedule, (Remember — Safety, Service, Schedule) can and usually will lead to onboard injuries, mounting the curb with the right rear tires or pedestrian/vehicle/fixed object contact. The following hazards apply whether or not a right turn will be made into a bus stop or is simply a normal right turn:
- Those motorists immediately to the left of the bus that may attempt a sweeping right turn in front of bus and cause the student/operator to make an abrupt brake application leading to onboard injuries.
- Turning into a narrow two-way street, where left side clearance becomes an issue due to oncoming vehicles positioned close to the center lane divider. This can cause the student/operator to oversteer back to the right before adequate clearance has been achieved, causing right rear tires to mount curb and putting fixed objects and pedestrians in danger.
- Pedestrians crossing in front of bus from either side.
The best advice I can give is to not think “bus stop” entry until the decision is made the turn “is a go.” This is determined after ensuring proper right rear clearance is in place. “Walk” the bus around the corner covering the brake while scanning to ensure right rear curb/pivot clearance, then at this time think about the next maneuver; bus stop entry and positioning.
As the bus moves into the bus stop, determine the safest location for customers to alight and board. The bus should be positioned straight at the curb, and in those instances where the bus stop is obstructed and you must stop away from the curb, the bus kneeler must be deployed in your final stopping position. This should reflect a straight bus not angled with nose in and with the rear tucked in and not extending outward in the path of traffic.
In closing, this is a great exercise to bring into a supplemental training tool, such as a bus simulator. This will remove the threat of physical harm and allow for greater repetition to promote proficiency. With the simulator playing a crucial role in the mastery of an exercise, such as described above, the person who conducts the training is extremely important. Those agencies considering the purchase of a simulator will want to evaluate the qualifications of the instructor who will be training your staff how to use it effectively.
Having hands on experience with the type of vehicle that will be introduced with the simulator should be high on the list of a customer’s expectations. It would be for me. Your students, training staff and riding public deserve nothing less. If driving a 20- to 30-ton vehicle with “live” freight was that simple, then there would be no failures after training has completed.
Attempting to safely maintain a schedule, transporting customers, dealing with the environment, distracted pedestrians and more are just part of a mind-boggling set of job requirements and require only the best training. A simulator instructor should be at least as good as you are and nothing less. What do you know about that person? Find out whether they can maneuver a bus effectively before you get too far along with your purchasing efforts.
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It’s no secret that I am a firm believer in bus simulator training. I enjoyed the benefits of utilizing simulators as a supplemental training tool during my days at New York City Transit. The simulators helped us produce outstanding results by targeting specific outcomes. If your simulator training is not producing what you expected it to deliver, the answer is plain and simple: something is wrong!
One agency decided to conduct a “safety blitz” to determine whether mirrors were being set correctly and discovered, much to their surprise, that a growing number of operators were leaving the yard in a mad rush to avoid being late — deciding to adjust their mirrors at their first available opportunity. What they learned was that many of these operators left the yard with every intention of setting their mirrors correctly. However, once these operators began servicing their routes — the task appeared to "slip their minds."
In most organizations, 80% to 95% of all bus operators are found to be safe, reliable and courteous, but often, they don’t know it because nobody tells them. If safe bus operation represents a core value for your property, what are you leaders doing to encourage and reinforce the desired behaviors among your bus operators?
Those of you who take a few minutes each month to follow my blogs, or have attended one of my past presentations at transit events, first let me thank you. These blogs and presentations, in combination, have been promoting surface transit standards in a form of a standardized curriculum for over 10 years now. I ask you, are we not long overdue in getting transit specific standards a done deal? By the time of this posting, I would have again stood before a group of transit professionals at a recently attended transit function in Orlando, Fla., speaking on this exact topic.
A final day should mean exactly that, the end — no more — learning opportunities that had been available no longer exist. The clock has run out. Hopefully, there is a final day designated for trainees at your agency, a time where you draw the line and make a decision, because, as we all know, not everyone can operate a bus. For the trainee, the final day is the most pressure-packed day they will spend on the training bus. Any student entering their final day should be well-prepared and fully aware of what they are faced with, as all of the requirements should have been clearly covered as part of their first day orientation. Remember, no surprises!