Bus

SEPTA to launch passenger etiquette program

Posted on August 10, 2009

In order to address basic concerns, enhance a pleasant commuting environment, and encourage passengers to be more considerate of other riders, the Southeastern Pennsylvania Transportation Authority (SEPTA) is unveiling a Passenger Etiquette Program. 

 

The program focuses on the "4 Cs"-- communications, cleanliness, courtesy and convenience.

 

Developed from passenger input through SEPTA Website surveys, customer service calls, letters and e-mails. The Passenger Etiquette Program educates riders with helpful tips to insure a comfortable ride.

 

SEPTA has always had rules for riding. The Passenger Etiquette outreach campaign includes posters, carcards and flyers with general tips for good riding manners as well as tips designed specifically to address the concerns of bus, trolley, high-speed rail and regional rail customers. For example, the campaign asks customers to: not smoke on vehicles or at stations; not block doors or other thoroughfares;use earphones/headphones when using personal listening devices and respect instructions of SEPTA personnel

 

For more information, visit www.septa.org/etiquette.

View comments or post a comment on this story. (0 Comments)

More News

NY MTA introduces the first of more than 2,000 state-of-the-art buses

After more than three decades of bearing more than a passing resemblance to refrigerators on wheels, the appearance of North America’s largest transit bus fleet is undergoing a stunning transformation

NY MTA rolls out first of 75 state-of-the-art New Flyer buses

In March, Gov. Cuomo announced the addition of 2,042 buses, equipped with Wi-Fi and USB charging ports, to the MTA fleet over the next five years, replacing 40% of the current fleet.

Dallas' DART takes top spot at APTA's International Bus Roadeo

The Grand Champion Award recognizes the system with the highest combined bus operator and maintenance team score.

Webb Brake Adjusters introduces line for transit applications

These clearance-sensing automatic brake adjusters are designed for the severe-duty requirements of the transit market.

Seon Brings 360° Vision to School Bus & Transit Fleets

The inView 360 Around Vehicle Monitoring (AVM) System eliminates dangerous vehicle blind spots that threaten student and pedestrian safety is now available for the school bus and transit fleet markets.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close