Bus

511 Transit hailed as "great" government Website

Posted on August 11, 2009

The 511 Transit page at www.transit.511.org has been cited by Government Computer News as one of 10 great government Websites nationwide for 2009. The magazine hailed the popular site as "a heroic act of interagency coordination."

511 Transit, which originally was launched in 2003 and periodically has been expanded and upgraded, is a one-stop source for transit information, offering online trip planning as well as route, fare and schedule data for dozens of different transit operators throughout the Bay Area. A total redesign of 511 Transit was completed in summer 2008 and further revisions are now underway.

"The redesign improved 511 Transit in many ways," explained Tom Spiekerman, transit.511.org project manager for the Metropolitan Transportation Commission (MTC), which manages the Bay Area's 511 traveler information system. "It's faster, smarter, contains more interactive mapping, and is easier to use. Even the quality of the information is improved, thanks to new data collection and aggregation processes - and a lot of valuable customer feedback from Website visitors. As a result the online trip planner is now among the best of its kind anywhere."

The 511 Transit page registered nearly 1.7 million individual user sessions in July 2009, a 47 percent increase over the monthly average in 2008. And the online trip planner at the 511 Transit page generated more than 1.5 million itineraries last month, compared to a monthly average of about 1.1 million in 2008.

The success of 511 Transit reflects good working partnerships between MTC and the various transit agencies. "The operators maintain their schedules and route data in a lot of different formats," continued Spiekerman. "This creates a challenge combining the data so the online trip planner can deliver useful itineraries. But it turned out to be as much an opportunity as it was an obstacle. It allowed us to create a flexible and uniform interface that riders can use to explore and simplify their transit options."

Government Computer News' recognition of the redesigned 511 Transit page marks the Website's second major honor in recent months. The 511 Transit page last fall received a prestigious Best of ITS Award, in the Best New Innovative Product or Service category, from the Intelligent Transportation Society of America.

MTC is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area. MTC contracted with San Diego-based Science Applications International Corp (SAIC) to develop the Web site and the Regional Transit Information System behind 511 Transit. Software for the online transit trip planner is provided by Munich, Germany-based Mentz Datenverarbeitung GmbH.

View comments or post a comment on this story. (0 Comments)

More News

Alexander Dennis opens new facility in Singapore

The new site includes a parts distribution and training center for the wider South East Asian region in addition to offices for the local team working with customers and stakeholders in Singapore.

Canada's TransLink adding New Flyer CHARGE battery-electric buses

The buses are part of the Pan-Canadian Electric-Bus Demonstration and Integration Trial, facilitated by the Canadian Urban Transit Research and Innovation Consortium.

MCI brings state-of-the-art features to J4500, set to introduce J3500 at BusCon

Both vehicles share coach systems technologies including electric, HVAC suspension, brakes, axles, frame, and body components.

New Smith System training tools focus on bus and transit drivers, passengers

The collection teaches bus drivers how to use The Smith5Keys® to create a safer environment inside and around the bus.

MCI awarded Ga. state transportation contract for D4500, D45 CRT LE

The contract permits authorized state and local Georgia public entitles to purchase the vehicles.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation