Bus

CDTA wins first place in 2009 N.Y. bus roadeo

Posted on November 23, 2009

Albany, N.Y.'s Capital District Transportation Authority (CDTA) placed first in the 2009 inaugural New York State Maintenance Bus Roadeo Competition held at the CDTA Albany Division Training facility.

The competition was organized by CDTA and hosted through the New York Public Transportation Association (NYPTA) at its fall conference. Participating transit authorities included CDTA, Metropolitan Transportation Authority's (MTA) New York City Transit (NYCT) and MTA Bus Co., forming four teams.

The New York State Bus Maintenance Roadeo is designed to encourage excellence and professionalism in bus transit operations and to test skills. Teams compete in a series of timed events, including a written test, a bus inspection and the repair of several diagnostic trouble-shooting exercises preset with defects, such as HVAC, preventive maintenance and electric. The judging panel consisted of maintenance vendor representatives and exercises were observed by technicians from all participating transit authorities. CDTA placed first in the competition, followed by NYCT with another CDTA team finishing in third.

Winners of the State competition may go on to represent their agency at the American Public Transportation Association (APTA) International Maintenance Roadeo Competition to be held in Cleveland, Ohio in May 2010.

The New York Public Transit Association also implemented its first annual Call Center Challenge, organized by CDTA, at its annual fall conference. Five N.Y. transit agencies participated in the Challenge, which showcases the talents of "behind the scenes" call center transit employees from across New York State. Judges score contestants on how they manage customer service calls related to trip planning, general information inquiry and an irate call. All calls are conducted in front of a live audience.

In the challenge, CDTA Customer Service Representative Natarshal Miles placed first.

 

View comments or post a comment on this story. (0 Comments)

More News

Calif.'s Omnitrans introduces Token Transit mobile fare payment app

The transit agency expects that as customers switch from traditional paper passes to mobile fares, it will be able to save on printing and outlet distribution costs. 

San Joaquin RTD opens first 100% electric BRT route in U.S.

RTD received grant funding to cover the cost of the new electric buses, which were built by Calif.-based Proterra.

Proterra receives Raleigh-Durham Airport order

This purchase marks the company’s first airport customer and the first airport electric bus deployment in the Carolinas.

New Flyer to supply 180 buses for Edmonton Transit, Winnipeg Transit

Edmonton's replacement of aging fleet vehicles with more efficient, air-conditioned models supports an ETS goal of transforming the transit experience.

New Flyer advances 2nd-year production of SEPTA diesel-electric hybrids

The buses will be deployed in the City of Philadelphia and surrounding suburbs of Delaware, Montgomery, Bucks, and Chester, supporting four million people living in and around southeastern Pennsylvania.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close