N.Y. MTA's Walder: Must make every dollar count

Posted on January 19, 2010

Cost cutting and affordable service improvements are cited as two main goals for the New York Metropolitan Transportation Authority (MTA) in Chairman/CEO Jay H. Walder's report of his first 100 days on the job.

The enormous improvement in the MTA's transportation network over the past 25 years is recognized in the report, however, it also acknowledges that in many areas the MTA has fallen behind comparable transit systems around the world. All of the report's observations are set in the context of the ongoing economic crisis and its impact on the MTA.

The report identifies overhauling the way the MTA does business to cut costs and ensure that every dollar is being used as effectively as possible and finding affordable ways to make progress on service improvements despite the economic situation, as two main goals for the MTA.

The MTA is the product of mergers between dozens of former transportation companies, said the report, but steps were never taken to eliminate redundancies and find savings. By operating the MTA as one company — instead of multiple silos — significant cost reduction can be achieved, said Walder. .

Nearly 90 percent of MTA employees are focused on service delivery, so this area must also be targeted for sufficient cost reduction, including eliminating some overtime and amending work rules that make it difficult to utilize new technology or streamline processes, according to the report.

The report targets five areas for fast, visible, affordable improvements:

  • Faster bus service
  • Telling customers when to expect the next train or bus
  • Bringing Toll Collection into the 21st Century
  • Making new fare technology work for customers
  • Improving subway stations and service change information

"Making every dollar count — that's the only way we can restore the MTA's credibility and continue improving service in difficult times," Walder said. "I grew up here and started my career at the MTA, so I know how fundamental the transit system is to our daily lives. Today we established high goals for the MTA in a difficult time, but we must succeed."

The full report is available, along with a video, on the MTA's new Website.




View comments or post a comment on this story. (0 Comments)

More News

Alexander Dennis' Enviro500 concept bus on display in Singapore

The full low-floor, three-door, two-staircase double-deck bus is being shown at the LTA-UITP Singapore International Transport Congress and Exhibition in Suntec City.

ETA adds Intelligent Transit System to Grand Valley

The new ITS provides Grand Valley with ETA's real-time arrival predictions, fare collection system integration, automatic on-board announcements, and the tools to track and chart system improvements over time.

Proterra names Honeywell, Tesla vet to COO post

Josh Ensign’s track record includes leading global operations for 42 factories in 15 countries and managing the supporting supply chains. 

Nova announces 2 major orders for San Antonio VIA, Houston Metro

The buses will be manufactured in Plattsburgh, state of New York, and the delivery of the vehicles has already begun in Houston.

Driverless bus service in France sets world record

The two electric vehicles, fitted with high-tech equipment including laser sensors, stereo vision and GPS, can ferry around 15 passengers at a top speed of 12 mph.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close