Bus

N.Y. MTA enhances email, text alerts

Posted on January 26, 2010

The New York Metropolitan Transportation Authority (MTA) announced enhancements to its email and text message alerts used to notify customers of changes to subway, bus and rail service.

The alerting service now allows subscribers to opt to receive information only about planned service changes. Previously, subscribers who had wanted information on planned service changes also automatically received alerts on delays or other unexpected service disruptions. While alerts on unplanned service disruptions can and do appear 24/7, MTA New York City Transit generally sends out information on weekend planned subway service changes on Thursday afternoons.

Additionally, the enhanced service now allows subscribers to suspend their subscription for a predetermined or indefinite period of time. When the subscription resumes, all of the settings and preferences will be unchanged.

To enhance the alerting service further, the MTA plans to send out a survey to its 70,000 email and text message alert subscribers in February to ask for advice on how to improve it.

While not every idea for an enhancement to the alerting system may be feasible to implement, the MTA hopes to collect ideas about what enhancements may be desirable or useful to users.

View comments or post a comment on this story. (0 Comments)

More News

NJ TRANSIT awards New Flyer $65M contract for new artic buses

This purchase is a “one for one’’ replacement of NJ TRANSIT’s aging articulated bus fleet as it reaches the end of its expected service life.

METRO opens Call for Papers for BusCon 2019

The show returns to the Indiana Convention Center in Indianapolis Sept. 23 to 25.

Proterra names Walsh sr. VP of sales

Most recently, Walsh was president/COO of Davey Coach Sales Inc.

MBTA expands Boston’s electric hybrid footprint with New Flyer buses

Since 2002, New Flyer has delivered over 750 buses to MBTA, including diesel-electric hybrids and CNG buses.

MCI kicks off its biggest product, service year at UMA Expo

The schedule includes a smaller coach, accessibility, and battery-electric propulsion options.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation