Bus

New CDTA Website to enhance service

Posted on January 28, 2010

From online trip planning capabilities, Twitter and RSS feeds that offer up-to-the-minute service alerts, and a new iPhone application and text messaging options that deliver important information directly to mobile phones and PDAs, the Albany, N.Y.-based Capital District Transportation Authority (CDTA) launched a newly redesigned Website that will further enhance service through improved communications with its 14 million annual riders.

Customers are able to access the new features at www.cdta.org, which has been updated to provide its 47,000 daily customers with immediate access to the latest information through the integration of new technologies and social networking features. The new format provides improved functionality and interactive features, allowing users to quickly access vital transit information.

To build a better Website, CDTA surveyed its users to find out how they use the site, the features and information that are most important to them, and to assess their ability and desire to use online and mobile applications.

To encourage riders to utilize the Website and download the newest tools, CDTA will hold a random drawing of ten 31-day rolling passes to everyone who gives feedback about the new site during the first week of its launch.

 

 

View comments or post a comment on this story. (0 Comments)

More News

Bridj to launch D.C. service

While Founder Matt George is interested in connecting Capitol Hill, K Street and Dupont Circle, it’s not yet clear if those will be the neighborhoods Bridj starts with. The start-up is encouraging interested customers to request specific routes on its website

New Flyer wins N.Y. CNG bus contract

The contract for 110 XN40 buses contains a firm order for 52 buses with options for an additional 58 buses and is valued at approximately $53 million dollars.

CCW to provide Iowa with rebuilt artics

Des Moines Area Regional Transit's 60-foot low floor articulated buses will replace high-floor buses and include newly installed ramps, remanufactured power trains, transmissions, engines and brakes. It will also be equipped with two ADA compliant wheelchair lifts.

Texas' Capital Metro adds real-time information to bus fleet

The agency rolled out real-time data on MetroRapid and MetroRail last year, receiving strong positive feedback from customers.

AC Transit piloting Alexander Dennis double-deck bus

The 80-seat coach, offering its riders comfy excursions with spectacular views — particularly to and from San Francisco — made its first cruise on the Line U, from Fremont to Stanford University, before being deployed on other daily routes.

See More News

Post a Comment

Post Comment

Comments (0)

Please sign in or register to .    Close