Bus

New CDTA Website to enhance service

Posted on January 28, 2010

From online trip planning capabilities, Twitter and RSS feeds that offer up-to-the-minute service alerts, and a new iPhone application and text messaging options that deliver important information directly to mobile phones and PDAs, the Albany, N.Y.-based Capital District Transportation Authority (CDTA) launched a newly redesigned Website that will further enhance service through improved communications with its 14 million annual riders.

Customers are able to access the new features at www.cdta.org, which has been updated to provide its 47,000 daily customers with immediate access to the latest information through the integration of new technologies and social networking features. The new format provides improved functionality and interactive features, allowing users to quickly access vital transit information.

To build a better Website, CDTA surveyed its users to find out how they use the site, the features and information that are most important to them, and to assess their ability and desire to use online and mobile applications.

To encourage riders to utilize the Website and download the newest tools, CDTA will hold a random drawing of ten 31-day rolling passes to everyone who gives feedback about the new site during the first week of its launch.

 

 

View comments or post a comment on this story. (0 Comments)

More News

2,627 complaints lodged on Fla.'s HART bus system

The unedited complaints represent only one side of the story and often are fired off by people who are upset. HART says its own GPS and video technology shows many are plain wrong. The agency relies upon the list to target areas of customer service that are in need of improvement.

CHK America wins bus stop improvement contract for GRTC

The three-tiered project will include redesigning the information for more than 2,000 stops throughout the Greater RIchmond Transit Company's service area.

Connecticut's CTfastrak BRT system begins service

The CTfastrak transit system provides direct service to and from Waterbury, Cheshire, Southington, Bristol, Plainville, New Britain, Newington, West Hartford, Hartford, East Hartford and Manchester with routes that take advantage of the bus-only CTfastrak roadway.

Albuquerque BRT project exploring full sponsorship

ABQ RIDE is looking to model its plan after the Greater Cleveland Regional Transit Authority’s HealthLine, which is sponsored through a hospital partnership. Construction on the so-called ART system could begin in May 2016 with an in-service date of September 2017.

New luxury bus service launches in San Francisco

The service, which costs $6 a ride, asks riders to download the Leap app, creating an account, uploading a photo and adding a credit card that enables them to pay via a QR code.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The resource for managers of class 1-7 truck Fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close