Bus

D.C. Metro unveils farecard Website enhancements

Posted on July 20, 2010

Washington Area Metropolitan Transit Authority (Metro) SmarTrip card users can now access their information at an enhanced Website and through Web-enabled mobile devices as part of a number of upgrades that are being made to SmarTrip this year.

 

Customers with a SmarTrip account can view their card balance and usage history dating back to January 2010. In addition, they can add multiple cards to their account, report a lost or stolen card, request a replacement card or transfer the balance to another registered card.

 

The enhanced Website can be reached by visiting Metro’s homepage, clicking on the SmarTrip icon at the bottom of the page and selecting “Managing Your SmarTrip Account.”

 

Customers who have established a SmarTrip account can visit smartrip.wmata.com/mobile on either an iPhone or BlackBerry and follow the instructions to view their SmarTrip balance and recent transactions for all cards that are associated with their account.

 

In April, Metro’s board of directors approved amendments to revise Metro’s Privacy Policy to allow online access to SmarTrip information by the card’s registered owner. In order for customers to access their SmarTrip information online, card holders will need to visit the SmarTrip Website and create an account.

 

Metro will collect the name, address, date of birth, phone number and e-mail address associated with the SmarTrip card holder. The user then will be required to establish a user name, password, responses to three security questions and a digital signature to confirm that he or she is the owner of the card.

 

 

 

View comments or post a comment on this story. (0 Comments)

More News

Albuquerque BRT project exploring full sponsorship

ABQ RIDE is looking to model its plan after the Greater Cleveland Regional Transit Authority’s HealthLine, which is sponsored through a hospital partnership. Construction on the so-called ART system could begin in May 2016 with an in-service date of September 2017.

New luxury bus service launches in San Francisco

The service, which costs $6 a ride, asks riders to download the Leap app, creating an account, uploading a photo and adding a credit card that enables them to pay via a QR code.

4ONE wins multiple bus seating orders

Agencies ordering the company's products, which are now in at least half of all new U.S. and Canadian transit buses, include L.A. Metro, Chicago Transit Authority and New York City Transit.

New Flyer awarded big Las Vegas CNG bus contract

The contract includes a firm order for 35 XN40 and 20 XN60 Xcelsior buses, with an option for another 150 XN40 and 100 XN60 over the next five years. All buses are to be powered by CNG.

Pierce Transit taps Apollo for video surveillance

The decision comes after the agency conducted an analysis and product review period. Implementation of the project began in February and all work is expected to be completed by the end of April.

See More News

Post a Comment

Post Comment

Comments (0)

Please sign in or register to .    Close